Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,227 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 194 reviews)); "Excellent pay and awesome perks (free machine, free coffee...), good training beforehand" ((in 119 reviews)); "Pay is good and is widely flexible" ((in 110 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 75 reviews)); "Good salaries and bonuses." ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 162 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "no work life balance concidered" ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,232 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,232 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,232 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews

5.0

May 7, 2018

One of the best companies I’ve ever worked for

Team lead

Recommend

CEO approval

Business Outlook

Pros

This company takes into account that it’s stressful working in retail and offers competitive pay to help and also great benefits. This company wants to make sure us employees are taken care of and believe that in turn we will do our best and take care of customers.

Cons

Stressful environment. Computer system is confusing. Huge work load. Lots of product knowledge

Nespresso Response

7y

Hello Team Lead, Thank you for recognizing Nespresso USA as a company that takes care of our employees and believes that our employees do their best to take care of our customers. With new technologies in place for 2019, we are certain our software programs will have stronger capabilities to accommodate prompt service within our boutiques. As Club Members are our top priority, we want to ensure the best possible experience. We offer our coffee specialists a great training program which includes all facets of the business, product knowledge and sales opportunities. We’re proud to offer competitive benefit programs and great perks, and we’re here to help, I hope to hear to from you to discuss improvements. All my best, Guillaume Le Cunff President & CEO, Nespresso USA

4.0

Mar 16, 2018

Great perks....just don’t stay for too long!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company with great benefits. Many opportunities for employees to learn all about sustainability and be a part of the company growth.

Cons

Disconnect with employees and very segregated by departments. So many changes in such short of time. It’s tume for me to move on.

Nespresso Response

7y

Hello Nespresso Employee, I’m glad you enjoy our company, benefits, and great perks, and you’re right, we do offer many opportunities to learn about our sustainability initiatives both in our new office space and at our coffee farms. The US market is growing at a rapid pace and it’s an exciting time for all of us to be a part of Nespresso USA. I do hope you decided to stay, and are continuing to grow with us. If you are still here, I hope you agree that our new office space is much more open and collaborative, which brings everyone together more than before. I do hope you will reach out to me directly with updated feedback. All my best, Guillaume Le Cunff President & CEO, Nespresso USA

3.0

Mar 14, 2018

Sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free machines, Bloomingdales discount good coffee

Cons

No hot water to properly clean machines, petty mgmt, poor mgmt

Nespresso Response

7y

Dear Former Nespresso Sales Employee, I am glad you enjoyed our free machines, as we are proud to offer competitive benefit programs and great perks. We appreciate your feedback regarding your job function, however, there is room for some healthy disagreement. We offer our coffee specialists a great training program which includes all facets of the business, products, sales, and machine training where our employees are trained and locations are set-up to properly clean and maintain our machines. If you’d like to explain your feedback in further detail, please don’t hesitate to reach out to me directly, happy to listen. Take care, Guillaume Le Cunff President & CEO, Nespresso USA

Viewing 256 - 258 of 1,232 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

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Alternant Chargé média F/H

Paris

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Alternant Vendeur F/H

Montpellier

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Conseiller clientèle - CDD (H/F)

Nespresso

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One of the best companies I’ve ever worked for

Great perks....just don’t stay for too long!

Sales

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