Nespresso reviews

4.2

91% would recommend to a friend

(1,226 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Working as a Coffee Specialist at Nespresso helped me develop strong communication, customer experience, and sales skills in a premium retail environment. Great training, supportive team, and daily interaction with diverse customers.

Cons

The role can be demanding during peak hours and KPI-focused, but overall it’s an excellent experience for personal and professional growth.

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Nespresso Response
1w
Hello colleague, Thank you for sharing your review with us. We are delighted to read you value various skills you acquired while working at our company. It is important to us to foster a welcoming environment where everyone can grow and succeed. Regarding the points you highlighted, we strive to provide exceptional service, and we recognize that this sometimes can be demanding. At Nespresso, we greatly appreciate our people and their the efforts of in delivering quality results, and we constantly make sure that everyone is well-equipped and supported. Your insights are much appreciated, as they help us improve. You are also always welcome to reach out to your HR or management team, so we can look further into what you raise. We wish you the best in your journey with us. Thank you.
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Glassdoor has 3,216 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.