Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,217 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (378) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (37) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 183 reviews)); "Above average pay and free coffee" ((in 132 reviews)); "Pay is good and is widely flexible" ((in 113 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 72 reviews)); "Free coffee and they provide you with a lot of information about the products" ((in 57 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 158 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

Compare reviews

4.2

91% would recommend to a friend

(1,227 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,227 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Mar 26, 2026

Good company to work at

Applications engineer

Recommend

CEO approval

Business Outlook

Pros

Great culture with great product

Cons

Pay below industrial standard and no career progression

Nespresso Response

2mo

Hello, Thank you for sharing your feedback. We’re delighted to know that you appreciated our products and corporate culture during your time with us. It’s important to us to foster a welcoming environment for everyone. Regarding the drawbacks you highlighted, it is unfortunate to read you were not satisfied with certain aspects of your experience. At Nespresso, we support our people in their career aspirations by providing them with various opportunities to grow and succeed. Our compensation structure is regularly reviewed to remain aligned with market practices and ensure competitiveness Your review is much appreciated, as we constantly strive to improve. You are always welcome to share more details with your former local HR team. We wish you well in your new endeavors. Thank you.

5.0

Jul 3, 2025

The best experience as a first work in France

Customer experience insight analyst

Recommend

CEO approval

Business Outlook

Pros

* Google work-life balance * Very good work ambience * Really good guide and team work feeling

Cons

Nothing to add. They're awesome.

Nespresso Response

11mo

Hello, Thank you for taking the time to share such a positive feedback on your experience with our company. At Nespresso, we always strive to create a balance that accommodates the needs of our employees to ensure that they can maintain a healthy workload, and we are happy that you appreciate our efforts in this regard. It is one of our main priorities to foster a welcoming and supportive environment for everyone to succeed. If you have any further suggestions or ideas you would like to share, we encourage you to reach out to your former management or HR team. Wishing you much success in your new endeavors. Thank you.

3.0

Jan 23, 2025

Good company but bad management

Adjoint logistique

Recommend

CEO approval

Business Outlook

Pros

good team and good advantages

Cons

team management was bad (not the direction)

Nespresso Response

1y

Hello, Thank you for providing us with your feedback. We appreciate your positive comments regarding our team and the advantages we offer. It's great you had a good experience in those areas. However, we are sorry to hear that you had a negative experience with our team management. We understand the importance of effective management and the impact it can have on the overall employee experience. Additionally, we assure you that we are dedicated to creating a supportive and respectful work environment for all our employees. We appreciate your input as it helps us to continuously improve and ensure a better experience for all our employees. If you have any additional details you want to share, please feel free to reach out to your former local HR team. Wishing you all the best. Thank you.

Viewing 1 - 3 of 1,227 Reviews

Jobs at Nespresso

Vendeur CDD (H/F)

Paris

View job

Conseiller clientèle - CDD (H/F)

Paris

View job

Vendeur - Stage (H/F)

Nespresso

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Good company to work at

The best experience as a first work in France

Good company but bad management

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