Sales - Anonymous employee Nespresso Employee Review

3.0
Mar 14, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free machines, Bloomingdales discount good coffee

Cons

No hot water to properly clean machines, petty mgmt, poor mgmt

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Nespresso Response
7y
Dear Former Nespresso Sales Employee, I am glad you enjoyed our free machines, as we are proud to offer competitive benefit programs and great perks. We appreciate your feedback regarding your job function, however, there is room for some healthy disagreement. We offer our coffee specialists a great training program which includes all facets of the business, products, sales, and machine training where our employees are trained and locations are set-up to properly clean and maintain our machines. If you’d like to explain your feedback in further detail, please don’t hesitate to reach out to me directly, happy to listen. Take care, Guillaume Le Cunff President & CEO, Nespresso USA

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Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
1w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
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Jun 12, 2026
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Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
5d
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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