Nespresso reviews

4.2

91% would recommend to a friend

(1,227 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,227 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Jan 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Free Coffee Machines Nestle Benefits Paid Time Off

Cons

Managers at Nespresso have no respect for employees time and personal. You never leave on time, they expect you to come to work on time but you can't leave on time, they need to understand that your life does not revolve around Nespresso., you have a personal life that you need to take care of. Management if extremely unprofessional, the new Store Manager interviewed someone wearing T-Shirt and jeans, barely look at the employees when she walks into a room. So unprofessional !!! Were always short staff because they can't keep their staff. The former manager from the bar loves to gossip about the employees. To make matters worse you have to make cappuccinos and lattes for customer, as if you're a barista, the amount of free loaders that comes to the tasting bar is enormous, these people know nothing about what it means to have a luxury retail store.

1.0
Apr 26, 2015

Horrible!

Recommend
CEO approval
Business Outlook

Pros

Free metrocard, free lunch, somewhat of a decent pay.

Cons

Nepotism, favoritism, vindictive management, unwillingness to listen to employee suggestions, unprofessional management.

1.0
Nov 14, 2014

Pathetic

Recommend
CEO approval
Business Outlook

Pros

Benefits, some travel opportunity, and decent pay

Cons

Management staff and HR are completely unprofessional. Don't bother expressing your concerns to them because they will end up using your complaints against you rather than being proactive to fix the issue/issues. Please don't exclude DM's from this either. Imementing the DM's that the company has now was a waste of time when all they do is socialize with their store managers. Let's not forget the immature underdeveloped, and unqualified boutique specialists that they hire as well. Aweful!

Viewing 19 - 21 of 1,227 Reviews

Glassdoor has 3,217 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.