Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,216 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (378) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (37) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 188 reviews)); "Free coffee is a cool perk, but I had better espresso." ((in 123 reviews)); "Pay is good and is widely flexible" ((in 114 reviews)); "Good salaries and bonuses." ((in 78 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 70 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 156 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

Compare reviews

4.2

91% would recommend to a friend

(1,226 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

May 3, 2016

Company is losing the culture that made it great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits, Great product, Some great people left at the company, Strong backing from Nestle, Good stepping stone for your career

Cons

Used to be a very close company with family values, where employees trusted and love their management. Now it is a bit different - management runs the company using fear and show no loyalty to its employees.

Nespresso Response

9y

Hello – Thank you for your review and comments on our great perks. Although Nespresso USA is a fast-growing company, I strive to demonstrate trust and respect for all employees with whom I interact on a regular basis. Many employee events such as Town Halls are scheduled throughout the year allowing the ManCom team and myself to stay connected with the teams. Since I am unfamiliar with the situation you are referring to, I invite you to share your feedback and concrete examples with us by contacting our confidential employee help-line at 888-424-2409. We will certainly review any specifics you can provide and always improve what has to be improved. Thank you for your comments. Guillaume Le Cunff President @Nespresso USA

1.0

Oct 22, 2013

Degrading and Depressing

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

free $9 dollar lunch IT IS NOT A PROFESSIONAL ENVIRONMENT SO IF YOU WANNA FEEL LIKE YOU ARE IN JUNIOR HIGH WORK. The team leaders, deputyteam leaders and managers are all friends and they ARE NOT professional. They are all incompetent people and dumb which is why they help each. dumb peopel help dumb people.

Cons

favortism and low morale. If you are dtaing the relatives of the senior managers or if you you are intimately involved with supervisors you can get any position you want.

2.0

Mar 28, 2018

Bad Company Culture

Coffee boutique specialist

Recommend

CEO approval

Business Outlook

Pros

The only positive aspect of Nespresso is their benefits. They have generous benefits.

Cons

Nespresso cares very little about their employees. They constantly push their employees to sell at any cost. For example, where I worked, we were pressured to sell as many machines as possible. If we didn't meet goals, we were shamed. There was no incentive to sell, though, because the store was inside a Macy's, and the Macy's associates received commission for our hard work. Most of all, Nespresso does not care about woman. I was sexually harassed by the assistant manager, and when I reported it to my manager she accused me of lying and said it was "time to move on."

Viewing 16 - 18 of 1,226 Reviews

Jobs at Nespresso

Vendeur CDD (H/F)

Paris

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Conseiller clientèle - CDD (H/F)

Vendeur - 11,5h - (H/F)

Le Chesnay

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