Nespresso reviews

4.2

91% would recommend to a friend

(1,231 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,231 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Nov 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Learning about the coffee was genuinely interesting. Getting a machine of my own was fun. It was easy work for part-time, not particularly stressful The store manager was great and I felt like he was on the ball

Cons

As with often working for huge corporations, there's no way to change systems so it often felt like we were working in efficient ways. Sales targets were a bit silly, given the amount of people buying online these days. Team Leads put too much emphasis on upselling.

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Nespresso Response
3y
Hello, Thank you for sharing your feedback with us. At Nespresso, we strive to find the right balance between the customer and business needs and flexible work hours of our teams, as well as to present our employees with different learning and development opportunities. Glad to know that you recognized different benefits we provide as a part of our Total Rewards package, such as a coffee machine. We are also pleased that you enjoyed working with your Manager. At Nespresso we invest in our leaders and employees development, so they can work together well and achieve what they aspire in their careers. It's unfortunate you were not fully satisfied with your experience. We are consistently working to improve our ways of working and innovate with empowered people across the company. Please, reach out to your former local HR team. With your additional comments, we can look further into what you raise. We wish you much success with your new endeavors. Best regards.
3.0
Nov 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Great office space, great projects to work on, very good insurance. Opportunity to evolve inside the company (problem is your pay do not evolve with you)

Cons

Low salary, no company culture, too many burn outs, some people have no clue of what they’re doing

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Nespresso Response
3y
Hello Colleague, Thank you for your feedback. Our people are our top priority and we always strive to offer comfortable working conditions for every employee. It is great to know that you are satisfied with your projects and enjoy benefits we provide as a part of our Total Rewards package, such as insurance. Our company does put its efforts in providing career advancement and professional development opportunities for employees. Regarding the cons, at Nespresso, we strive globally to offer our employees market-competitive salaries. In addition to that, we focus a great deal on our people’s career development and talent management. It is important for us to provide a positive working environment for our employees by ensuring their safety and well-being. Given we are demanding and striving for excellence, we want every person to find their right fit within our Company. We advise you to reach out to the HR team to discuss further your concerns and find the best possible solution. Wishing you continued success at Nespresso. Thank you.
3.0
Nov 1, 2022

Average organisation masked with big brand name!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Brand name, Good people, Free coffee

Cons

Bureaucratic decision making, toxic team cultures remain unchecked, mostly execution (senior management mostly managing tactical issues)

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Nespresso Response
3y
Hello, Thank you for sharing your feedback and review with us. We are proud to provide our employees with different perks and benefits as a part of our Total Rewards package. At Nespresso, we are building an environment with diversity and inclusion that creates positive disruption, embraces innovation, and empowers people and teams to win. Regarding the cons you described, we invest a great deal in our people, teams, and organization to have the right caring culture where people respect, help and inspire each other to succeed. It is important that we foster a positive working environment for every employee, by ensuring their safety and well-being. We are a company with strong values and culture, which cares for our people. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raised. Please reach out to your local HR team. We wish you much success. Thank you.
Viewing 202 - 204 of 1,231 Reviews

Glassdoor has 3,226 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.