Nespresso reviews

4.2

91% would recommend to a friend

(1,231 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,231 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Oct 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexibility in schedule, great benefits, tuition reimbursement, and cool options in terms of savings for other companies.

Cons

Terrible management, boring, and Hard to move up, if you are hired as a boutique specialist good luck getting promoted. Terrible systems for payment and sales.

avatar
Nespresso Response
3y
Dear Boutique Specialist, I am so happy to read you found Nespresso to have “great benefits”. We take great pride in our compensation and benefits package which includes excellent perks, like free coffee and machines, as well as opportunities for “tuition reimbursement” and “savings,” like you mentioned. I firmly believe the people at Nespresso are what make us great. For that reason, we strive to develop and promote our talent from within and are proud to be able to offer employees career advancement and mobility throughout the Nestlé USA organization. Nespresso is dedicated to providing an environment that inspires and excites our employees. That being said, there is always value in continually training and developing our people, particularly managers we offer an abundance of trainings including learning and development geared specifically to people leaders to manage effectively and empathetically. To your point on technology, we are constantly working to improve our technology across our global network, including our POS system. If you have any specific ideas on how we can improve in this, or any other area of the business, I encourage you to reach out to me directly. All my best, Alfonso Gonzalez CEO, Nespresso North America
3.0
Aug 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits, free coffee machine

Cons

No work life balance, no room for growth.

avatar
Nespresso Response
3y
Dear Former Store Manager, Thank you for highlighting the “great benefits” at Nespresso. We take great pride in our compensation and benefits package which includes perks, like free coffee and machines. To your point on growth, we strive to develop and promote our talent from within and are proud to be able to offer employees career advancement and mobility throughout the Nespresso and Nestlé USA organizations. I want to emphasize that Nespresso is dedicated to providing an environment that inspires and excites our employees. We value the contribution each employee makes to the overall culture at Nespresso and are always looking for ways to invest in our employees’ experience and growth. I value your feedback, and I encourage you to reach out should you want to discuss any ways in which we can improve in the future. Sincerely, Alfonso Gonzalez CEO, Nespresso North America
4.0
Aug 14, 2022

Its fine

Recommend
CEO approval
Business Outlook

Pros

Coffee perks nice sales Associates

Cons

Limited advancement to Promote through the company

avatar
Nespresso Response
3y
Dear Current Sales Associate, Thank you for your 6 years of service at Nespresso! We take great pride in our compensation and benefits package which includes perks, like free coffee and machines. In regard to growth, we strive to develop and promote our talent from within and are proud to be able to offer employees career advancement and mobility throughout the Nespresso and Nestlé USA organizations. I encourage you to engage with us directly to discuss development and your own career path. Please don’t hesitate to reach out to me if you ever have ideas on ways in which we can improve on this or any other topics. All my best, Alfonso Gonzalez CEO, Nespresso North America
Viewing 205 - 207 of 1,231 Reviews

Glassdoor has 3,226 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.