Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Sep 4, 2024

Mixed Bag

Recommend
CEO approval
Business Outlook

Pros

Free coffee machine and coffee pods as welcome gift.

Cons

Long hours on your feet.

avatar
Nespresso Response
1y
Hello, Thank you for your feedback and review. We are proud to provide our people with various benefits as a part of our Total Rewards package, which includes free coffee machine and other gifts. It is a pleasure to know that you appreciate this. Regarding the cons you mentioned, we are sorry to hear that you were not satisfied with some elements of your working experience. At Nespresso, we greatly appreciate the efforts of our employees in providing quality service, and we always strive to offer comfortable working conditions for our people. If you want to share more feedback with us, so we can look further into your comments, please feel free to contact your local HR team. We wish you much success with your new endeavors. Thank you.
1.0
Aug 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Friendly environment and good support from the IT of Nestlé.

Cons

Very poor management and organization in IT, lack of resources, low salaries and a lot of chaotic work to do.

avatar
Nespresso Response
1y
Hello, We appreciate your feedback about your experience at our company. Though we are glad to know that you consider our work environment friendly, it is upsetting to read the drawbacks you highlighted. Our people are our top priority, and it is important to us that everyone is well informed and supported on every level. We invest a great deal in our leadership development to make sure that everyone can achieve what they aspire to in their careers, and we are sorry to know that we didn’t meet your expectations. In addition to this, at Nespresso, we are actively exploring opportunities to innovate our systems to better support our employees in their tasks. We are grateful for your review, as it helps us to improve. Please, feel free to share any further details or concerns with your former local HR team. Wishing you best of luck in your new endeavors. Thank you.
3.0
Aug 19, 2024

okay

Recommend
CEO approval
Business Outlook

Pros

Colleague were nice and the job was decent

Cons

toxic environment with the managers

avatar
Nespresso Response
1y
Hello, Thank you for sharing your feedback with us. Even though we are glad that you enjoyed working with your colleagues, it is upsetting to read the cons you mentioned. At Nespresso, we put a lot of efforts in fostering a welcoming and inspiring environment where we respect each other. In addition to this, we invest a lot in our management system, so that everyone is supported and cared for. Please, don't hesitate to provide more details to your former local HR team, so that we can look into this and improve. Wishing you all the best in your new endeavors. Thank you.
Viewing 172 - 174 of 1,230 Reviews

Glassdoor has 3,224 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.