Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,224 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 188 reviews)); "Free coffee is a cool perk, but I had better espresso." ((in 121 reviews)); "Pay is good and is widely flexible" ((in 117 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 79 reviews)); "Good salaries and bonuses." ((in 69 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 164 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 38 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Oct 4, 2024

The performance is not what you need here. You need to be part of the gang

Horeca manager

Recommend

CEO approval

Business Outlook

Pros

Once reading about nestle and the benefits you will be amazed what a company can this be but in reality is people work for people and if those people are having different I tensions you will not be happy at the work place

Cons

The entity does not match with nestle image and benefits

Nespresso Response

1y

Hello, Thank you for sharing your thoughts and experiences during your time at Nespresso. It's unfortunate that the company's image and benefits did not meet your expectations. We understand that a company's success relies on the collective efforts of its employees working towards a shared goal, and we are always working to provide better working conditions for everyone to develop. Your suggestion to review the background of new employees and ensure they align with the company's mindset is valid. A cohesive team with a shared vision and values can contribute to a positive work environment and overall success. We appreciate your feedback and will take it into consideration as we strive for continuous improvement. Please don't hesitate to reach out to your former local HR team. With your additional comments, we can look further into what you raise. Wishing you all the best in your new endeavors. Thank you.

4.0

Oct 2, 2024

Good for casual work

Brand ambassador

Recommend

CEO approval

Business Outlook

Pros

Decent pay for causal work

Cons

Shifts not always available for work

Nespresso Response

1y

Hello Colleague, We appreciate you dedicating the time to provide us with your feedback. We are glad to read that you appreciate your salary, as we want every employee to be fairly compensated for their work. Regarding the cons you mentioned, it is unfortunate to know that you are not satisfied with your shifts. At Nespresso, we always strive to create a balanced environment for our people. Open communication is highly encouraged to ensure that our business needs and schedules are aligned effectively. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise and improve. Please feel free to reach out to your local HR team or management team. Wishing you much success at Nespresso. Thank you.

4.0

Sep 25, 2024

Good atmosphere

E-commerce lead

Recommend

CEO approval

Business Outlook

Pros

It's a small company wrapped in the giant Nestle. You'll have best of both worlds.

Cons

The org chart is pretty flat. It's hard to advance on the company ladder.

Nespresso Response

1y

Hello Colleague, Thank you for your review and for being a valued member of the Nespresso team for over 20 years. Your feedback is greatly appreciated, and your input is valuable to us. It's wonderful to hear that you enjoy the inclusive atmosphere at Nespresso and appreciate the benefits of being part of a company within the Nestle organization, such as our Total Rewards program. Regarding the challenges you mentioned, we understand your concerns and will use them to make improvements. Our team is continuously reviewing and evaluating our internal processes to provide better opportunities for growth and development within the company. To address your concerns more effectively, please reach out to your local HR team and provide specific details. Your additional comments will help us further investigate and make necessary improvements. Wishing you all the best in your career with us. Thank you.

Viewing 169 - 171 of 1,230 Reviews

Jobs at Nespresso

Conseiller clientèle 21H (H/F)

Strasbourg

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The performance is not what you need here. You need to be part of the gang

Good for casual work

Good atmosphere

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