Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,220 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 193 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 122 reviews)); "Pay is good and is widely flexible" ((in 113 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews)); "Great Team and Product" ((in 68 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "Work work work No work life balance!" ((in 41 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Oct 3, 2016

Smoke screen

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Fun collegues, free coffee which you will need to keep up with increasing demands

Cons

Very weak management, rule change every week. exponential demands on the workers. social activities are always cut

3.0

Jul 16, 2016

Nespresso

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-The benefits are awesome, and the pay is good. -Upper management is enlightening and reassuring. -I generally enjoy all of my co-workers. -The job itself is very pleasant, and relatively stress free when it comes to preforming duties. -The company has a great culture, and I love their passion for their employees and the community.

Cons

-At my particular location, the managers are very particular about the way things are done. I am not fond of the way the store manager disciplines employees. For example: An employee is not supposed to be cleaning an item because it is too early to do so. The manager precedes to say a condescending comment toward the employee and then communicates to the employee that they shouldn't be doing that. -The managers don't seem to get along with one another, causing conflict among themselves which is negatively impacting moral of the employees. -A lot of favoritism.

Nespresso Response

9y

Hello, thank you for your review. I totally agree with you, employees are our biggest asset. Through various initiatives combined with employee perks, we show that we care. I believe that investing in our employees now is investing in long-term innovation and company successes for the future. Regarding the situation you are describing, respect is the foundation of a trustworthy and efficient collaboration. Managers should lead by example and provide coaching to their employees to build cohesion and leverage each other’s strengths. Please speak to your District Manager or your HR Manager, to provide more information about the events you are describing. Thank you for your feedback! Guillaume Le Cunff, President@NespressoUSA

5.0

Jun 23, 2016

Great Leadership and Opportunities

Manager

Recommend

CEO approval

Business Outlook

Pros

President is a visionary who leads the company through truly great leadership skills and values. A company one can truly retire with based on growth opportunities and Nestle parent company. Very employee focused and dedicated to training and development. Employee centric; actively and regularly seeks feedback that is acted on.

Cons

The company is going through major growth and naturally experiences growth pains at times.

Nespresso Response

9y

Hi – thank you very much for your positive outlook on our company. Yes, we are appreciative to be part of the Nestlé group and offer great employee perks and career opportunities. At Nespresso, we consider employees to be our most valuable asset and strive to offer regular personal development and business skills training. Thank you Guillaume Le Cunff President @ Nespresso USA

Viewing 139 - 141 of 1,230 Reviews

Jobs at Nespresso

Vendeur - 11,5h - (H/F)

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