Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,219 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 198 reviews)); "discounts and free coffee" ((in 124 reviews)); "Pay is good and is widely flexible" ((in 113 reviews)); "Good salaries and bonuses." ((in 77 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 158 reviews)); "Work work work No work life balance!" ((in 46 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 26 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

4.2

91% would recommend to a friend

(1,229 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Aug 29, 2017

Genuine care, lots of beans to juggle

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working at Nespresso is what you make of it. If you are looking to slack, you can probably do that, but don't think it won't go unnoticed. If you put in the time and hard work, it will be rewarded. Nespresso has a decent compensation package including club credit, time off, benefits, PAID LUNCHES(!), travel compensation, and training opportunities. I can't speak to life in the boutiques, but the corporate office is busy and constantly changing. Work-life balance is fair, though some departments are probably putting in more hours than needed. I don't know if this is the corporate atmosphere so much as their own work ethic.

Cons

Misguided or uncommunicated strategies can be difficult to act on. Reliance on HQ is awkward, and often causes unnecessary delays.

Nespresso Response

8y

Hello, Thank you for your review. I totally agree with your analysis of our workplace culture. At Nespresso, we strive to empower our employees to take initiatives and also be responsible for their own development. At times, the workload is hectic however it provides a rich, diverse and rewarding experience. Our employee package covers a wide spectrum of benefits, such as our coffee perks, learning opportunities and parental leave &support to list a few During the employee information sessions, the monthly Let’s Connect and bi-annual Town Halls, with the management team members we share the latest business updates and also encourage questions. I am all about transparent communication, so please feel free to ask me or your manager. Thank you, Guillaume Le Cunff President @ Nespresso USA

3.0

Aug 7, 2017

Exciting! But over stretched!

Training specialist

Recommend

CEO approval

Business Outlook

Pros

- Free coffee machine and monthly capsule allowance after probation period - Up to 10% of salary bonus yearly - Regular company days - Access to Nestle's pension scheme - Good employee corporate benefits with other companies (e.g. Merlin Entertainment) - Relaxed head office working (flexi-time & casual work attire) - Dogs allowed in Head Office

Cons

- Long working hours - 6 day weeks - Unrealistic targets - Travel pushes working time up - Head office in Gatwick (long commute if based in London) - No London weighting at head office - Not enough workforce for specific roles - Unmanagable workloads

2.0

May 8, 2017

Ok

Boutique specialist

Recommend

CEO approval

Business Outlook

Pros

Great ppl Learn about coffee. Get a free machine after the 3rd month Good pay for a retail mall store. Uniform is very classy.

Cons

Lazy ppl. Management is terrible. Management takes advantage of staffs. No ownership to mistakes. Lies to get ahead. No consistency on rules and regulations.

Viewing 136 - 138 of 1,229 Reviews

Jobs at Nespresso

Vendeur - 11,5h - (H/F)

Nespresso

Nespresso reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Genuine care, lots of beans to juggle

Exciting! But over stretched!

Ok

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