Nespresso reviews

4.2

91% would recommend to a friend

(1,229 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Sep 14, 2017

CRC

Recommend
CEO approval
Business Outlook

Pros

Honesty Integrity Transparency Human factor Work life work balance Feel like home Security Engaging

Cons

Offer More Inclusion & Diversity Focus on How do people perceive purpose in their work Work different approaches more drive for innovations new concepts

4.0
Sep 5, 2017

Good company overall

Recommend
CEO approval
Business Outlook

Pros

Make you swipe in and out, which means once you have hours of overtime, you can take time off Great people to work with

Cons

The leadership try to be involved in everything, meaning that you don't have much liberty to make decisions yourself

3.0
Aug 18, 2017

Avoid working there unless you think your sanity is not important

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great salaries if you were hired a while ago and are a Nespresso employee (vs. Adecco) - Nestlé's pension plan is great - 10% bonus (if you are a full time Nespresso employee)

Cons

- No one cares about your well being - Ridiculous customer care salary (bonus paid every 3 months if performance goals are achieved but most people don't achieve them) - No organization whatsoever in the marketing campaigns resulting in frustrated customers and stressed, exhausted front end employees - High turnover rate in the management team so its always like starting over with new procedures and ways of working

Viewing 1144 - 1146 of 1,229 Reviews

Glassdoor has 3,219 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.