Avoid working there unless you think your sanity is not important - Anonymous employee Nespresso Employee Review

3.0
Aug 18, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great salaries if you were hired a while ago and are a Nespresso employee (vs. Adecco) - Nestlé's pension plan is great - 10% bonus (if you are a full time Nespresso employee)

Cons

- No one cares about your well being - Ridiculous customer care salary (bonus paid every 3 months if performance goals are achieved but most people don't achieve them) - No organization whatsoever in the marketing campaigns resulting in frustrated customers and stressed, exhausted front end employees - High turnover rate in the management team so its always like starting over with new procedures and ways of working

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
2d
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Amazing Awesome This is stupid

Cons

Bad I hate that I have to types something. Out just show me what I want to see

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