Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,219 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 191 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 125 reviews)); "Pay is good and is widely flexible" ((in 119 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 70 reviews)); "Great Team and Product" ((in 60 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 154 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 49 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews)); "Manque de communication et attentes démesurées par rapport aux supports offerts." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

4.2

91% would recommend to a friend

(1,229 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Mar 22, 2021

Coffee Specalist- Meh

Candy/coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Team culture, salary, free coffee

Cons

Management, Career progression, uneducated management

Nespresso Response

5y

Hello Colleague, Thank you for your feedback and review. We appreciate the pros you highlighted regarding parts of our Total Rewards package such as salary, benefits and free coffee. We were disappointed to read your cons, specifically connected to the management team. At Nespresso, we invest in our leaders and employees' development so they can work together well and achieve what they aspire in their careers. We will pass your feedback to the local management team. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

1.0

Feb 21, 2021

Manager

Recommend

CEO approval

Business Outlook

Pros

- Good to leverage CV. - Security

Cons

- The worst professional environement I've ever worked. - Colleague's collaboation? doesn't exist. The worst colleagues I've worked with, bad people - High staff turnover due to the weak conditions they provide to their employees. - They don't promote the meritocracy, even they argue so, it's all lies, but the truth is that you only survive there if you play the same dirty game, i.e: greasing and gettingt along with top Management. - Processes and systems of stone Era.

Nespresso Response

5y

Hello Colleague, We appreciate your feedback. It is disappointing to read about your view on Nespresso in Portugal, particularly since as a company, we strive to be a great place to work with a culture that is demanding and caring for excellence while promoting strong collaboration and constructive work environments. It is important for each person to find her/his right fit within this culture. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please reach out to Nespresso Portugal's Business Executive Officer, Brigitte Felber, at brigitte.felber1@nespresso.com , or contact me directly. Wishing you well with your future endeavors. Best regards, Guillaume Le Cunff, CEO

2.0

Jan 30, 2021

Little organization and bad salaries

Supply planner

Recommend

CEO approval

Business Outlook

Pros

Benefits from working at Nestlé

Cons

Wages payed are below the market average

Nespresso Response

5y

Dear Colleague, Thank you for your feedback. We understand you enjoyed elements of your work experience such as benefits, and you felt wages were below market average. We work to offer our employees at Nespresso a market-competitive total rewards package, which includes base salary, bonus/incentives, benefits, and learning. We believe this balance across several components is important for our people. We wish you well with your new endeavors. Thank you, Guillaume Le Cunff, CEO

Viewing 112 - 114 of 1,229 Reviews

Jobs at Nespresso

Vendeur - 11,5h - (H/F)

Alternant Chargé média F/H

Paris

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Nespresso

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Reviews by job title

Coffee Specalist- Meh

Manager

Little organization and bad salaries

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