Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,219 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 191 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 125 reviews)); "Pay is good and is widely flexible" ((in 119 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 70 reviews)); "Great Team and Product" ((in 60 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 154 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 49 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews)); "Manque de communication et attentes démesurées par rapport aux supports offerts." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

4.2

91% would recommend to a friend

(1,229 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

May 18, 2022

Gone Downhill

Crc coffee specialist

Recommend

CEO approval

Business Outlook

Pros

- The friends you make - You can move horizontally quite easily - It looks good on the resume as it is considered luxury retail

Cons

- Wages have stagnated - Senior management view all employees at replaceable and treat them as such - The brand suffers from schizophrenia (Does not know what it is meant to be)

Nespresso Response

4y

Dear Colleague, We appreciate your review and feedback. We are happy to hear you enjoyed working with your colleagues and career advancement possibilities we provide. Regarding the cons you described, we always invest in our leaders and employees development, and strive to foster a positive working environment for every employee, as we want to have the right caring culture where people respect, help and inspire each other to succeed. In addition to this, at Nespresso, we strive to offer all our employees with market-competitive Total Rewards package, which includes base salary. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please reach out to your HR or Management team to discuss your concerns. Wishing you continued success at Nespresso. Thank you.

1.0

Aug 9, 2021

capitalism sucks

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

my coworkers and the entirety of the working class operating under nespresso. the people struggling with me to make a living, working extremely hard and getting paid very little while the corporates, white-collars, and bigwigs pocket all the cash

Cons

all the cons you can think of in this postmodern late-capitalist first world i reside in. billionaire corporation sucking the life out of its workers while paying them dimes and nickels to survive and implementing oppressive working conditions in the countries being plundered for their expensive coffee. I only work here because I need a job. But I do love my comrades, my coworkers.

Nespresso Response

4y

Hello Colleague, Thank you for sharing your feedback with us. We are pleased to know that you enjoy working with your colleagues. It is disappointing to read about the areas you see as cons. At Nespresso, we strive globally to offer market competitive packages in every market, which includes base salary and fringe benefits. In our company we foster a positive working environment and ensure that our employees have a work-life balance. We encourage you to contact your Manager, HRBP or BEO of your market, Alfonso Troisi, to share your concerns. With your additional comments, we can look further into what you raise. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

3.0

Apr 13, 2021

Used to be great

Sydney office

Recommend

CEO approval

Business Outlook

Pros

Passionate people who love coffee

Cons

As nespresso started to lose some of their market share, people were pushed to breaking point as plans were constantly changed and cut backs were implemented. Those that really cared about their jobs were the ones who suffered most.

Nespresso Response

5y

Hello Colleague, Thank you for the feedback. We are incredibly grateful for the talent at Nespresso who is passionate about what we do. Our business is evolving and we appreciate the efforts of our employees to adapt to change. We appreciate your insight and will pass it along to the appropriate team. If you want to discuss further the opportunity areas you describe, please contact our BEO, Jean-Marc Dragoli. He would welcome listening to your feedback. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

Viewing 109 - 111 of 1,229 Reviews

Jobs at Nespresso

Vendeur - 11,5h - (H/F)

Alternant Chargé média F/H

Paris

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