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      Nespresso

      Engaged Employer

      Nespresso reviews

      4.2

      91% would recommend to a friend

      (1,229 total reviews)

      Guillaume Chesneau

      99% approve of CEO

      51% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Work/Life balance

      4.3

      Compensation and benefits

      4.0

      Senior management

      3.5

      Career opportunities

      Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Apr 29, 2024

      Management is a bit tough

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place to learn different skills, it applies to many different jobs in the future

      Cons

      Rough management team, work life might not be balanced.

      avatar
      Nespresso Response
      2y
      Hello, Thank you for taking your time to share your feedback with us. We are always happy to support our employees in their professional development and aspirations. It is a pleasure to know that you appreciate this and value different learning opportunities we provide. Regarding the cons you mentioned, it is disappointing to read your comments specifically connected to the management. At Nespresso, we invest a lot in our leaders and employees' development, so that everyone can work together well and feel supported. Our people are our top priority, and we constantly try to find the right balance between the customer and business needs and comfortable work hours of our teams. Your feedback is important and valuable to us, as we constantly seek to improve. We would welcome hearing more specifics from you. Please, feel free to reach out to your former local HR team to share your concerns. We wish you all the best with your new endeavors. Thank you.
      1.0
      Jun 6, 2023

      Disorganized management

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits package is offered to part time workers

      Cons

      The manager was completely disorganized with training, it was so bad I left within two days of working there. They have you sit in a back office and watch videos about coffee instead of having you experience selling points on the floor

      avatar
      Nespresso Response
      2y
      Hello, Thank you for sharing your feedback with us. We appreciate your positive comments regarding the benefits package we offer. Creating a comfortable work environment with these amenities is an important part of our company culture. Regarding the cons you outlined, it's upsetting to hear about the inconvenience you have described. At Nespresso, we strive to provide a structured and effective training experience for all employees. Furthermore, we are consistently working to enhance our management approaches to ensure a favorable working environment as well as clear guidance and support. If you would like to discuss your concerns further or have any additional feedback, please feel free to reach out to your former HR team. We wish you all the best in your future endeavors. Thank you.
      3.0
      Sep 7, 2022

      Okay

      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits were the best thing about it

      Cons

      Poor management and training is just a bunch of modules that they want you to complete while on the sales floor

      avatar
      Nespresso Response
      3y
      Dear Florida Team Lead, I appreciate you taking the time to share your feedback. We are proud to offer our employees competitive compensation and a benefits package. To your point on management, there is always value in continually training and developing our people, particularly managers who lead people. At Nespresso, we offer an abundance of trainings and re-trainings, in e-learning modules, like you mention, but also hybrid and in-person led trainings. These trainings offer critical learning and development for managers and employees alike. Nespresso is dedicated to fostering an environment that inspires and excites our employees. Please reach out to me if you have any specific ideas on how we can improve in this area or others. Sincerely, Alfonso Gonzalez CEO, Nespresso North America
      Viewing 106 - 108 of 1,229 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,219 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.