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      Nespresso

      Engaged Employer

      Nespresso reviews

      4.2

      91% would recommend to a friend

      (1,230 total reviews)

      Guillaume Chesneau

      99% approve of CEO

      51% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Work/Life balance

      4.3

      Compensation and benefits

      4.0

      Senior management

      3.5

      Career opportunities

      Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Mar 14, 2018

      Sales

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free machines, Bloomingdales discount good coffee

      Cons

      No hot water to properly clean machines, petty mgmt, poor mgmt

      avatar
      Nespresso Response
      7y
      Dear Former Nespresso Sales Employee, I am glad you enjoyed our free machines, as we are proud to offer competitive benefit programs and great perks. We appreciate your feedback regarding your job function, however, there is room for some healthy disagreement. We offer our coffee specialists a great training program which includes all facets of the business, products, sales, and machine training where our employees are trained and locations are set-up to properly clean and maintain our machines. If you’d like to explain your feedback in further detail, please don’t hesitate to reach out to me directly, happy to listen. Take care, Guillaume Le Cunff President & CEO, Nespresso USA
      2.0
      Mar 2, 2018

      Great product but Toxic Environment

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product, good benefits, solid marketing

      Cons

      Poor corporate management, gossip-friendly zone (from the top down) and dog-eat-dog culture, major lack of communication, lack of field management support (in some cases lack of management knowledge) and little to no upward mobility. Lack of diversity.

      5.0
      Jan 31, 2018

      Great companie

      Coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management, the culture is really supportive, the products are fantastic and you receive some free every month.

      Cons

      Lots of projects and change

      Viewing 1024 - 1026 of 1,230 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.