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      Nespresso

      Engaged Employer

      Nespresso reviews

      4.2

      91% would recommend to a friend

      (1,236 total reviews)

      Guillaume Chesneau

      99% approve of CEO

      51% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Work/Life balance

      4.3

      Compensation and benefits

      4.0

      Senior management

      3.5

      Career opportunities

      Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,236 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Apr 11, 2021

      Friendly environment at the boutique

      Boutique coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The full timers are very friendly and cooperative. They are very patient in teaching too.

      Cons

      Long hours of standing is expected since it is a retail job.

      avatar
      Nespresso Response
      5y
      Hello Colleague, Thank you for the feedback. We are happy to hear you enjoy working with your boutique colleagues and enjoyed your working environment. We greatly appreciate the efforts of our boutique employees in providing quality customer service. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO
      3.0
      Apr 11, 2021

      What else?

      Sales manager b2b
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great time and good salaries

      Cons

      Bad managers Not so professionals at stratagy and the B2B market The company is very oriantd B2C.

      avatar
      Nespresso Response
      5y
      Hello Colleague, Thank you for the feedback. At Nespresso we are proud to offer our employees a market competitive package as a part of our Total Rewards. We were disappointed to read your cons, specifically connected to the management team. At Nespresso, we invest in our leaders and employees development so they can work together well and achieve what they aspire in their careers. We will pass your feedback to the local management team. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO
      3.0
      Apr 11, 2021

      Pleasant Experience

      Coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good hourly pay Get to drink coffee on the job

      Cons

      Long hours of standing Rude customers sometimes

      avatar
      Nespresso Response
      5y
      Hello Colleague, Thank you for the feedback. We are proud to offer our employees a market competitive package and perks as part of our Total Rewards. We greatly appreciate the efforts of our boutique employees in providing quality customer service. It is disappointing to read you had some challenging customers. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO
      Viewing 925 - 927 of 1,236 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,234 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.