Nespresso reviews

4.2

91% would recommend to a friend

(1,236 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,236 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Apr 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Great brand and part of the Nestle family. Great Benefits like free coffee machine, monthly coffee capsule allowance, Good team bonding events/ meetings, good coffee training.

Cons

Basic Salary is too low meaning staff dont stick around too long. Marketing for specific B2B range is poor with many clients unaware of Nespressos offering meaning lots of cold calling. Bonus structure is not well defined and you OTE can vary hugely depending on the region you cover. Career progression is not great with roots to Sr management largely selected on time at the company rather than your skill set.

avatar
Nespresso Response
5y
Hello Colleague, Thank you for the feedback. We are happy to hear you enjoyed our provided training as well as working with your colleagues. Regarding your concerns, we work to offer our employees at Nespresso a market-competitive total rewards package, which includes base salary, bonus/incentives, benefits, and learning. Similar to rewards, we focus a great deal on our people’s career development and talent management. We believe this balance across several components is important for our people. We do, however, appreciate the feedback and will pass along to the appropriate team members. If you want to discuss further the opportunities you see, please contact your BEO, Guillaume Chesneau. He would welcome your further feedback details. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO
5.0
Apr 14, 2021

Great Company

Recommend
CEO approval
Business Outlook

Pros

great pay, great people, flexible

Cons

chain of command, not that flexible

avatar
Nespresso Response
5y
Hello Colleague, Thank you for the feedback. We are proud to offer our employees with flexibility as well as a market competitive package as part of our Total Rewards. We will welcome to hear more about the areas of opportunity you describe. Please speak with your Line Manager or HRBP. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO
4.0
Apr 12, 2021

Good benefits and good company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits and good company to work for

Cons

While having the perks of Nestle is great there is limited room for growth

avatar
Nespresso Response
5y
Hello Former Marketing Manager, Thank you for the feedback, we are proud to offer employees a competitive benefits program and excellent perks. We strive to develop and promote our talent from within and are proud to be able to offer employees career advancement and mobility throughout the Nestlé USA organization. At Nespresso, employees are encouraged to work directly with their manager and HR manager to discuss career growth aspirations. Thank you for sharing your review, we appreciate hearing from you. All the best, Alfonso Gonzalez CEO, Nespresso North America
Viewing 922 - 924 of 1,236 Reviews

Glassdoor has 3,234 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.