Nespresso reviews

4.2

91% would recommend to a friend

(1,236 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,236 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Apr 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits, a simple day to day,

Cons

No real management, only a handful of stores have onsite managers, hours

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Nespresso Response
4y
Hello Colleague, Thank you for sharing your feedback and review. We are pleased to know that enjoyed the benefits we provide at Nespresso as a part of our Total Rewards package. Regarding the cons you outlined, we invest a great deal in our leaders and employees developmental so they can work together well and achieve what they aspire in their careers. We will make sure to pass your feedback to local Management team. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO
4.0
Apr 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Good pay and easy work

Cons

Little training, can either be short shifts or really long shifts

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Nespresso Response
5y
Hello Colleague, Thank you for your feedback and for recognizing Nespresso as a good place to work. We make it priority that employees are properly trained and are fully capable of doing their jobs. We suggest working with your manager to discuss additional learning you are interested in and to find more balance in your schedules. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO
4.0
Apr 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Free Coffee Free Machines Bonuses Tuition Assistance

Cons

Corporate isn't present in store level. Unrealistic goals. The internet is frequently down as well as the POS system because the system is connected globally with other countries. To move up you have to wait for someone to quit.

avatar
Nespresso Response
5y
Hello Colleague, We are happy to provide employees with company benefits and perks as part of our Total Rewards package. Our company is growing and evolving, and we appreciate our retail employees' efforts in supporting Nespresso's goals and providing the best customer support. We are also consistently working to improve our technology across the company. We appreciate the additional feedback to management and will pass it on to the appropriate team. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO
Viewing 928 - 930 of 1,236 Reviews

Glassdoor has 3,234 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.