Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,219 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 198 reviews)); "discounts and free coffee" ((in 120 reviews)); "Pay is good and is widely flexible" ((in 116 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 74 reviews)); "Good salaries and bonuses." ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 163 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "Work work work No work life balance!" ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

Compare reviews

4.2

91% would recommend to a friend

(1,229 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

May 2, 2017

Nespresso... what else?

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

The ability to work from home. Great benefits with health, dental, vision, 401K plan, and of course the employee discount perks. Extensive training. A fun, helpful, amazing team to work with.

Cons

Working weekends. Getting stuck with the late shift.

Nespresso Response

8y

Hi – I am happy to read that you are enjoying your job and the benefits that came with it, from employee discounts to professional development trainings. I agree with you, having great colleagues beside you makes the job easier and more rewarding. I appreciate your comment regarding your work schedule. At Nespresso, we are committed to provide our Club Members 24/7. To provide best-in-class services, our teams are required to work a flexible and non-traditional business work week. Please speak to your manager to review your options. Career pathing is one of the HR priorities. We are considering several options to provide more opportunities to employees across the organization. You can always express your career aspirations and interest during your PDP meeting with your manager. Again thank you for your comments, Guillaume Le Cunff President @Nespresso.com

1.0

Apr 4, 2017

Toxic - Yorkville location

Boutique specialist

Recommend

CEO approval

Business Outlook

Pros

Good pay for the level of work they expect.

Cons

There is a lot - this role will not teach you new skills - boutique manager knowingly ignores issues of racism and bullying from the so called "team leads" - a team lead was promoted even though they are clearly bullying others, especially new hires - team leads constantly make-out with each other IN the areas of the back - as a boutique specialist, you cant go to team leads for support - the toxic environment that is causing good ppl to quit

4.0

Feb 14, 2017

Great brand, great pay and commission. Not the most stimulating job out there.

Brand ambassador

Recommend

CEO approval

Business Outlook

Pros

- Excellent base rate of pay (£10/hr) - Good commission rates (£3/sale) - Top notch training - Easy brand to sell

Cons

- Monotonous work gets boring quickly - If you're placed in busy stores sales come thick and fast; not so in stores more out of the way or less busy. - On your feet all day - Some consumers give you grief about the parent company Nestle - No real opportunities for career progression

Viewing 85 - 87 of 1,229 Reviews

Jobs at Nespresso

Alternant Chargé média F/H

Paris

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Vendeur - 11,5h - (H/F)

Nespresso

Nespresso reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Nespresso... what else?

Toxic - Yorkville location

Great brand, great pay and commission. Not the most stimulating job out there.

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