Nespresso reviews

4.2

91% would recommend to a friend

(1,228 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,228 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Sep 11, 2013
Recommend
CEO approval
Business Outlook

Pros

IF YOU ARE A FRIENDS, RELATIVE OR A FAVORITE OF SENIOR MGMT YOU CAN LOG IN FROM HOME AND NEVER BE REQUIRED TO COME TO WORK. THERE ARE PEOPLE IN quality assurance mgmt that are not managers but have inflated titles and they never come to the office but still get a paycheck. senior manners expect employees to come to work but they do not expect their own staff to show their face at the office

Cons

excessive micromanagement and nepotism bigotry, no cultural diversity. the only good reviews on this site are posted by managers at nespresso who are doing damage control. human resources themselves support retaliation

1.0
Jul 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Great machines and great coffee.

Cons

Very very very disorganized company to work for. Lack of direction and leadership top to bottom. You're initiative is not appreciated so don't waist it. You will never get promoted within here so whatever position you're in you will be there forever.

1.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

- Pay was not bad - Benefits that the company provided are great - Medical, Dental insurance was cheap - Free coffee and machines

Cons

- The management here is so toxic that it is not funny - Favoritism plays such a huge part here, that if you don't play politics or become a "spy' for the managers to snoop on other employees, then expect to be micromanaged and treated worse to the point where you want to quit - Do not expect HR to take any of your complaints seriously. Any issue regarding management will be swept under the rug

avatar
Nespresso Response
5mo
Hello, Thank you for sharing your insights regarding your time with us. We’re glad to hear that you found the pay and benefits, including medical and dental insurance, to be satisfactory, as well as the availability of free coffee and machines. We are continuously working to enhance our workplace culture and are committed to fostering an environment where all employees feel valued and heard. We will take your comments into consideration as we strive to create an even better workplace. Thank you.
Viewing 67 - 69 of 1,228 Reviews

Glassdoor has 3,218 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.