Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,217 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (378) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 196 reviews)); "Free coffee is a cool perk, but I had better espresso." ((in 126 reviews)); "Pay is good and is widely flexible" ((in 118 reviews)); "Good salaries and bonuses." ((in 75 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 75 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "Work work work No work life balance!" ((in 42 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

Compare reviews

4.2

91% would recommend to a friend

(1,227 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,227 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Feb 11, 2016

Limited Growth Opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay, benefits, well known company, and great new president who seems to really care about the company.

Cons

Very limited growth opportunities; when opportunities do arise, they only hire people from other Nestle subsidiaries. Also, favoritism is rampant in some departments; I've seen some of the laziest people in any company I've ever worked for, get promoted with very little experience and horrible work ethics to match.

Nespresso Response

10y

Hello – Thank you for your remarks and your compliment. I hear your frustrations. I would like to assure you that we follow specific guidelines to assess our employees’ skills and promote internal talent whenever an internal profile matches a job opening. Actually, last year, 55% of our jobs were filled with internal candidates. Additionally, we offer many growth opportunities to our employees through personal development courses and new career openings. I encourage you to speak with your Leader or HRBP to learn more. Thank you for taking the time to express your view. Guillaume Le Cunff President @Nespresso USA

4.0

Nov 19, 2015

Nespresso is great!

Boutique specialist

Recommend

CEO approval

Business Outlook

Pros

Good coffee to drink for free during shift Pay rate Steady hours Internal promotions Employee discount Eligible for health benefits even as part-time employee

Cons

Lack of constant new product sometimes makes the job monotonous Lack of communication between corporate and retail

Nespresso Response

10y

Hello – Thank you for your review and your comments. We are happy you are enjoying all the perks we have to offer to our employees. We are striving to bring new product to market. In 2015, we launched 13 new coffees and new machines such as VL Evoluo and OL Latissima Touch. In 2016, we are planning to launch 9 new coffees and just launched OL Prodigio machine. At Nespresso, we believe innovation is at the heart of what we do. In terms of internal communication, we are publishing a great deal of content on the Employee Portal including monthly sales dashboard, communications about business initiatives, and people announcements. We also share a lot of information through our weekly newsletters, which Boutique Specialists receive in a printed format. We recognize that we still have some opportunity and are working in 2016 to enhance the communication across the company including the retail organization. Thank you for your feedback. Guillaume Le Cunff President@ Nespresso USA

3.0

Jun 2, 2015

Great company to work for but a lot of intangibles that could be deal breakers.

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

The amount of pay for the job that is needed is really good. You receive quarterly bonuses for how well you do in sales however, you're not obligated to do really well in sales, just sell. The product is top class and they stand behind their coffee 100%. The company does care about the employee so long as you don't make too many waves or disagree too much. If you are not doing well in sales they will coach you and help you meet your goals as long as you try. Free coffee!

Cons

There are too many chiefs and not enough people making real change to resolve the problems they have. The website doesn't work the way it should, the system is archaic and have a marketing team that is as knowledgable as a pack of kindergarteners on how to effectively promote or execute a promotion. There are managers that have one person under them and really take up space or are redundant. The quarterly bonuses are not paid out in a separate check so 70% of it gets taken away in taxes.

Viewing 64 - 66 of 1,227 Reviews

Jobs at Nespresso

Alternant Chargé média F/H

Paris

View job

Nespresso

Nespresso reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Limited Growth Opportunities

Nespresso is great!

Great company to work for but a lot of intangibles that could be deal breakers.

Jobs at Nespresso

Nespresso reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Nespresso reviews FAQs

Jobs at Nespresso