Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,217 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (378) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 196 reviews)); "Free coffee is a cool perk, but I had better espresso." ((in 126 reviews)); "Pay is good and is widely flexible" ((in 118 reviews)); "Good salaries and bonuses." ((in 75 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 75 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "Work work work No work life balance!" ((in 42 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

Compare reviews

4.2

91% would recommend to a friend

(1,227 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,227 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jul 25, 2014

Coffee Specialist

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Fantastic level of training, great salary, fantastic location. Training is readily available. Uniform is given for free as well as significant coffee allowance. Great staff benefits

Cons

Incredibly weak leadership skills. Undiplomatic system of promotion. Family members or friends get promoted within the company. Very focused on how the brand is perceived and cares more about targets and numbers than what is working for staff themselves. Low team morale. Incredibly high staff turnover. Don't make you feel like staying. Transient job max 1 year before you hit the glass ceiling. High levels of favouritism.

1.0

May 9, 2013

Horrible place to work

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Free coffee, great location, beautiful office, free lunch, great view of Manhattan

Cons

Micromanagement, nepotism, unprofessional management, low morale, and others. If you have a bachelors degree or beyond, this job is not for you. Management treats its employes like five year old children. One cannot even take a bathroom break without being spoken to afterwards as management sees this a an excessive behavior. If one complains, then be prepared for retaliation. Nespresso has been sued by employees and former employees several times.

1.0

Aug 6, 2024

Nespresso Is The Worst Company In The World

Team lead

Recommend

CEO approval

Business Outlook

Pros

health benefits favoritism zero advancements nepotism

Cons

no advancement opportunities unless you are dating a relative of one of the managers gossip and clique culture B I A S micro management

Nespresso Response

1y

Hello, Thank you for taking your time to share your review with us. It is disappointing to read all the negative points you highlighted. At Nespresso, we invest a lot in our leaders and employees ‘development, so they can work together well and achieve ambitious goals. We are convinced that everyone should be supported in their professional growth and career aspirations, and we provide our people with various opportunities for learning and development. Fostering the right caring culture where employees respect and help each other is our main priority. Any kind of bullying or impolite behavior has absolutely no place in our company. Your feedback is important and valuable to us, as we constantly seek to improve, and we would welcome hearing more specifics from you. Please, feel free to reach out to your former workplace to share further your concerns. We wish you well with your new endeavors. Thank you.

Viewing 46 - 48 of 1,227 Reviews

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Coffee Specialist

Horrible place to work

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