Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,217 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (378) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 196 reviews)); "Free coffee is a cool perk, but I had better espresso." ((in 126 reviews)); "Pay is good and is widely flexible" ((in 118 reviews)); "Good salaries and bonuses." ((in 75 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 75 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "Work work work No work life balance!" ((in 42 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

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Nespresso

Nespresso reviews

4.2

91% would recommend to a friend

(1,227 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,227 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Nov 15, 2015

Great company, excellent products, not-so-great upper management

Team leader

Recommend

CEO approval

Business Outlook

Pros

The company provides great benefits and offers an outstanding product that customers and employees fall in love with.

Cons

There are opportunities for growth, however upper management in the corporate office maintain their policy of not promoting from within unless you serve their political agenda, and because of that there is a very high rate of employee turnover.

1.0

Jul 10, 2015

The worst work environment I've ever experienced...

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Free coffee and potentially working from home are really enticing. The benefits are great, too...

Cons

During training they make it out to be the best job in the world... but when you start working there they only care about sales, sales, sales. The pressure is intense and the constant grading make you feel like your back in High School. Don't be under the impression that they care about you - they don't. The micro-management is intense, the system is archaic, and every fart, every sneeze, that happens while you are on the schedule will be recorded and graded.

1.0

Dec 10, 2014

Worst experience ever

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

- For manager only, great benefits (Nestlé Benefit) - Good Salary and bonuses - Free machine and good discount for firends or family - Free Capsules/ month

Cons

- 30 min to lunch and no breaks during 10 hours of work - Micro management - High pressure - Snoby - Poor training - Old system

Viewing 43 - 45 of 1,227 Reviews

Jobs at Nespresso

Vendeur - Stage (H/F)

Vendeur - Stage (H/F)