HubSpot reviews

3.4

55% would recommend to a friend

(4,153 total reviews)
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Yamini Rangan

65% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,153 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Mar 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Snacks, location, salary - all pretty cushy. There were often dogs to pet.

Cons

Nastiest people I have ever had the displeasure to work with. Middle management was overwhelmed with the number of direct reports. Unrealistic goals and out-of-touch upper management. Values were a sham - kill or be killed mentality.

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HubSpot Response
5y
Obviously this is the antithesis of who we want to be and the culture we stand for, so this is a significant bummer to read on a number of levels. Always open to feedback on where and how we can improve, but unfortunately this one feels like a situation we can't turn around, so I'm sorry you feel that way about your time with us, truly, and will continue to work hard on ensuring this isn't the case for anyone moving forward. -Katie
1.0
Sep 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Decent salary and commissions. Free beer and lots of drinking events. No dress code. Learned a lot about Inbound Marketng, SEO, Social Media.

Cons

Not really selling, just following up with leads. Reading off scripts while a manager IM's you on what to say. Very degrading managers and directors. Extremely high turnover in sales. Probably work between 50-60 hours per week. They also implemented an unlimited vacation policy. Which means no one takes advantage of it, and they don't have to pay you out when you leave.

2.0
Feb 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work Pay is pretty solid Great benefits Smart people Great product

Cons

Culture is not as advertised. Everyone lives in their own world and is too busy for meaningful connection. Consistent on-target performance requires long hours. Inbound leads might make up 25% of what you ultimately close. Company has moved to full-cycle selling for all AE's. Sales management lives and dies by the "HubSpot selling method" and it has some really strong points... But by the end, almost every customer feels like they just left a used car dealership. Even if they got the car they wanted, it still feels gross. End of month is psychotic. Everyone is scrambling and losing their minds trying to get to quota. You'll get pressured to ignore a customer's timeline and bring deals in early so that someone else higher up can make quota. As you can imagine... there is alot of turnover.

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HubSpot Response
2y
Sorry to read you didn't have a great experience with us--we've done a fair amount to limit more internal meetings and added in person Flywheel Kickoff for this year so I'm hoping that has improved some of the feedback you referenced. Heard on sales methodology and inbound lead volume, appreciate you sharing that with us and flagging our way. Sincerely, Katie
Viewing 103 - 105 of 4,153 Reviews

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