HubSpot reviews

3.4

55% would recommend to a friend

(4,153 total reviews)
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Yamini Rangan

65% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,153 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Jan 12, 2024

Was great, increasingly terrible

Recommend
CEO approval
Business Outlook

Pros

Pay is good Colleagues are generally nice & smart Work is challenging

Cons

Leadership is taking on more of a FAANG tech mentality and doing it poorly at that Micromanagement is on the rise No psychological safety Firing some of the best people and replacing them with mediocrity An environment of malaise has been created More managers than are necessary. No one around me is happy at work anymore. It wasn’t always like this.

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HubSpot Response
2y
Sorry to read/hear this. Lots to unpack here, but definitely understand that UX has gone through a lot of change of late, so the goal is to ensure we listen and learn from the feedback and work with UX leadership on a clear path forward that hopefully addresses some of the feedback you shared. Appreciate you making the time to share it even though it's painful to read. -Katie
2.0
Dec 18, 2023

Do your research first

Recommend
CEO approval
Business Outlook

Pros

- Amazing Product that will conquer the market - Work with some truly talented people - RSUs & ESPP

Cons

- HubSpot promotes their inclusive remote work culture through the interview process however the reality is that if you work remotely there is never any budget to fly in for customer events, milestone team catch-ups, kickoffs etc. Very quickly you feel excluded and isolated. Zoom links to company events don't solve this issue. - No recognition of the little things that contribute to a team environment. Birthdays etc. - Attrition and rep churn is like nothing I've ever seen before. Most just disappear. The concerning thing is that managers are somewhat incentivised to churn their team in a tough market as new reps have a lower ramping quota which reduces overall team quota. - Segment territories have improved recently however still a lot to go to set teams and reps up for success. - Account groups are non-existent - Deal sharking across geo regions and segments is a regular monthly occurence. Fight more with other geos and segments than you do with competitors. - No AU data centre - PIP process is ruthless and everyone lives in constant fear. Very quickly you realise that everyone goes on PIP sooner or later which highlights the fundamental issues with it.

2.0
Nov 30, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are competitive, and there is opportunity to work remotely for those preferring remote work. The office is in an easily accessible walkable location and is well equipped with amenities.

Cons

The company is very aggressive and heavy handed with its culture which is very political and very far left radical. To provide a more welcoming and constructive environment for all of its employees, politics should (and traditionally were) kept out of the office, but not so at HubSpot. Regarding team dynamics, teams are set up to look good on paper, but managers are focused on completing rituals and voicing slogans while being indifferent to the progress and success of employees or else being too afraid of confrontation to actually make expectations clear. Supervisors have no interest in training new staff on company resources and company paradigms and merely wish to insert staff as cogs in the machine rather than preparing them for excellence and a greater contribution. There also appear to be higher management schemes to fish for justification to push employees out of the company as a backdoor approach to layoffs, rather than being straightforward.

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HubSpot Response
2y
Thanks for the feedback, though tough to read. Not sure I agree with all of it, but ultimately it's your experience so we'll be mindful of it for moving forward, appreciate you sharing with us. -Katie
Viewing 106 - 108 of 4,153 Reviews

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