HubSpot reviews

- Misaligned Leadership Expectations – Goals seem designed for upward reporting rather than real-world execution or customer impact. - Poor Cross-Team Coordination – Initiatives are launched without considering downstream effects, leading to inefficiencies and extra work. - Emphasis on Gabby – Leadership’s focus neglects other customer segments, leaving many feeling overlooked. - Disjointed Product Rollouts – Features are pushed too quickly without proper training or communication, creating confusion. - Declining Benefits & Culture – The once-great perks and culture are eroding. - Lack of Leadership Engagement – Decisions feel disconnected from employee and customer realities. - Loss of Company Identity – HubSpot no longer stands out; it’s becoming just another average tech company.

If you want to come into a sales position with a proven track record of success only to feel inadequate in your new role, come to HubSpot. I was duped into believing that success was correlated to hard work and persistence, but that is not the case. Your success here will come down to a few factors: capacity and current clients assigned to you when you start, figuring out how to cheat the system and steal leads, somehow getting into the "in crowd" (impossible if you're remote), and basically just being an all around fake human being 10 hours a day. Training in the beginning was good, but then you're left wondering each day what you really accomplished. Should I be sourcing accounts from the vast wasteland of open accounts? Should I be cold calling CEO's at a .1% success rate? Should I be bothering my current clients at the end of each month to upgrade like a used car salesman? I still couldn't tell you. This org is churning through reps at an unprecedented rate and trying to hit the 50% growth rate mentioned in Dan Lyons' book about his experience here. You are, simply put, a cog in the machine. This was just a confusing experience. Luckily I could put my pride aside regarding my number and realize that my success was pretty much out of my control. Top reps are not doing anything differently than average reps. They just know how to work the system. If you want a place that provides an even playing field where you can make money if you put your head down and work hard (as most sales people do), go somewhere else. Hope this helps somebody.