Pros
- Remote work - Tech company - Comprehensive health insurance
Cons
- Experiencing gaslighting from a manager is an insidious and damaging ordeal that can have profound effects on one's mental well-being and professional confidence. Unfortunately, this was my reality under my manager in the Hubspot Support team. Despite my diligent work ethic and commitment to my role, I found myself constantly undermined, belittled, and made to doubt my own perceptions and abilities. Managers would constantly distort reality, gaslighting me into questioning my own sanity and worth within the workplace. This toxic dynamic not only hindered my productivity but also left lasting scars on my self-esteem. It's disheartening to realize that such behavior exists in a professional setting, and I hope my experience serves as a cautionary tale for others navigating similar circumstances. - Management are often misaligned in terms of basic standards e.g. units of work, service qualified leads and top performers getting poor/low performance review scores despite being recognised top performers globally. - The Support team's managers demonstrates a glaring inability to provide effective leadership. Instead of fostering a supportive and motivating work environment, managers seem disconnected and uninterested in the well-being and professional growth of their team members. Decisions are often arbitrary and lack transparency, leaving employees feeling directionless and undervalued. - Communication breakdowns are rampant under the management's watch, leading to confusion, frustration, and a lack of cohesion among team members. Important information is frequently withheld or misrepresented, making it difficult for employees to perform their duties effectively. Attempts to address concerns or seek clarification are met with defensiveness or outright dismissal, creating an atmosphere of mistrust and disengagement. When conflicts arise within the team, managers consistently fail to address them in a constructive and timely manner. Rather than facilitating open dialogue and seeking mutually beneficial resolutions, they resort to avoidance tactics or, worse, exacerbate the situation by taking sides or playing favorites. This lack of conflict resolution skills not only perpetuates tensions within the team but also causes a hit on morale and productivity. - Despite promises of growth opportunities, the reality is also starkly different. Employees are left feeling trapped in their roles, with little to no support or encouragement for career advancement. Developmental initiatives are virtually non-existent, and when discussions about progression arise, they're often met with vague promises and insufficient follow-through. This lack of investment in employee growth not only stifles individual potential but also contributes to recent high turnover rates as talented individuals seek out companies that prioritize and foster professional development. - Once a vibrant and cohesive unit known for its strong culture and emphasis on individual growth, the team at Hubspot Support has devolved into a mere shadow of its former self. What was once a nurturing environment for learning and collaboration has now become fractured and disillusioned. The sense of camaraderie and shared purpose has eroded, replaced by a pervasive sense of disillusionment and apathy. Opportunities for learning and personal development, once abundant, have dwindled to almost nothing, leaving team members feeling stagnant and undervalued. The decline in team morale and cohesion not only impacts productivity and innovation but also tarnishes the company's reputation as an employer of choice.
