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      BlueLink

      Part of Air France

      Engaged Employer

      BlueLink reviews

      3.3

      64% would recommend to a friend

      (355 total reviews)
      avatar

      Zoran Jelkic

      34% approve of CEO

      46% positive business outlook

      BlueLink has an employee rating of 3.3 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BlueLink employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

      Reviews by job title

      355 reviews
      5.0
      Mar 20, 2026

      Good job to start a career

      Advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice and diverse environment Growing opportunities Culture of innovation

      Cons

      Can be stressfull when they are high volume to handle when crisis.

      avatar
      BlueLink Response
      3mo
      Hello, Thank you for taking the time to share your positive feedback. At BlueLink, we are proud to create an environment where people can grow, thrive, and build meaningful careers. It’s great to hear that our culture of innovation and development opportunities resonate with your experience. We fully embrace the level of excellence and commitment that high-demand periods require. This intensity is also what gives purpose to our roles, enabling our talents to develop their expertise and evolve in a truly distinctive environment. We are proud to have you with us and to support your journey as you continue to grow and elevate your career at BlueLink. The BlueLink team
      2.0
      Feb 11, 2026

      Good intentions only

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      employees from multiple countries, a great opportunity to learn and make friends from all over the world, majority very well prepared in different areas with a lot of already acquired knowledge which provides a benefit for the company, without any investment, 0 investment in their knowledge

      Cons

      This is an entry-level company in the truest sense: minimal pay, maximum demands, zero investment in its people. You have highly educated, multilingual professionals—two, three, four languages, years of experience—earning what a Lidl cashier makes, sometimes less. Promotion? Forget it. You march in line like in the army, guided by leaders who themselves have been stomped on and are eager to pass it on. Management and HR? Most don’t care about anyone; you are just a number. Nothing special. Nothing hidden—this is the classic corporate tragedy repeated endlessly. You can feel the atmosphere as soon as you step in: low morale, negativity thick in the air, people showing up with the bare minimum, openly drained, barely pretending. Survival is the daily currency. If it’s your first job and you want a taste of what it’s like to be expendable, sure—apply. Otherwise, do yourself a favor: walk past, move on, or even take the ice cream cart next door—it pays better and treats you with more dignity.

      avatar
      BlueLink Response
      4mo
      Hello, We thank you for your feedback and regret that your experience was not the one you had hoped for. At BlueLink, cultural diversity, learning opportunities and a strong international network shape everyday life. Supporting demanding customers and representing prestigious brands require commitment, rigor and team spirit. Mutual aid and solidarity enable each ambassador to build skills and move forward in a meaningful profession. The pace is dynamic and expectations are high. For many, especially at the start of their career, BlueLink becomes a real school and a springboard, a place to grow, gain confidence and develop capabilities that create opportunities within BlueLink and well beyond. Thank you again for your feedback. It drives us to keep improving. The BlueLink Team
      4.0
      Jan 26, 2026

      You have to love to work with people

      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excercising your language skills Very warm athmosphere at the office Possibility of home office Variety of schedules Dotation to travel Meal vouchers Many career options

      Cons

      Weekend work Salary on the lower side Mentally exhausting if you are on calls often

      avatar
      BlueLink Response
      4mo
      Hello, Thank you for taking the time to share your experience at BlueLink. We are committed to providing a work environment where growth and development opportunities are a priority, in a warm and friendly atmosphere that supports flexibility and work-life balance. We aim to make the day-to-day experience both rewarding and enjoyable. The role of a Customer Advisor requires a high level of professionalism and is a very engaging and dynamic position. That is why we continuously strive to enhance the employee experience and consider all feedback as an essential part of our improvement efforts, while also offering diverse paths for career growth. We wish you every success in your future endeavors. BlueLink Team
      Viewing 4 - 6 of 355 Reviews
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      ReviewsBlueLink reviews

      Glassdoor has 491 BlueLink reviews submitted anonymously by BlueLink employees. Read employee reviews and ratings on Glassdoor to decide if BlueLink is right for you.