BlueLink reviews

3.3

64% would recommend to a friend

(355 total reviews)
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Zoran Jelkic

34% approve of CEO

46% positive business outlook

BlueLink has an employee rating of 3.3 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BlueLink employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

355 reviews
3.0
Jan 25, 2026

Not bad for a start

Recommend
CEO approval
Business Outlook

Pros

Some freedom in terms of time management

Cons

A pretty impactful job in terms of stress

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BlueLink Response
5mo
Hello, Thank you for sharing your feedback about your experience at BlueLink. We are pleased to hear that you appreciated the autonomy and flexibility in time management, which are key elements of our culture of trust and accountability. Customer relationship roles can be demanding. Supporting our teams and fostering a balanced and sustainable work environment are at the heart of our commitments. Thank you for being part of the BlueLink team. We wish you every success in your future projects. BlueLink Team
1.0
Dec 21, 2025

Customer Service? Run away!

Recommend
CEO approval
Business Outlook

Pros

The only positive points are the cleanliness of the offices, the ease of access by public transport, and the friendliness of colleagues.

Cons

Unless you manage to join a Luxury Brand or CRM Advisor team, you should definitely not join the company... The Transavia and AirFrance customer service teams are absolute chaos. The workload is incredibly high all year round, you can't take a break for a single minute, and the management is terrible. Employee turnover is very high, higher than in any other company in Prague. Some employees end up depressed, others take antidepressants. The longer you stay with the company, the more responsibilities you are given, without any increase in salary.

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BlueLink Response
4mo
Hello, Thank you for taking the time to share your impressions. We truly value your feedback and the positive aspects you highlighted, such as the work environment, office accessibility, and friendly colleague relationships. These elements are key to the unique atmosphere we strive to create at BlueLink. We operate in a fast-paced environment serving prestigious brands, offering valuable challenges that build skills, teamwork, and a strong professional foundation. At the same time, we carefully consider all feedback and truly value your impressions and feelings. Our learning culture is central to how we grow as a company, and we are fully committed to evolving our practices. Your comments help us move forward and continue building a workplace where everyone can thrive. The BlueLink Team
5.0
Dec 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Started working for bluelink as customer service, then promoted to Team leader within 1 year. Trainings, both for agents and for management, are extremely well curated and organized, also there are funds to get certifications or Phd or College Master of your interest, colleagues are very friendly and honest, with a great vibe in the office. Remote work is not ostracized and the balance between work and personal life is respected with extreme diligence and precision, something that I appreciate a lot. If you can talk with people from all ages, nationalities and races then bluelink it'syour home

Cons

Meal vouchers become available after four months of employment, which may feel a bit delayed for new hires. While the benefits package is generous and very useful, the structure and logic behind some benefits can be difficult to understand at first.

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BlueLink Response
6mo
Hello, Thank you for sharing your feedback and for highlighting the positive aspects of your experience at BlueLink. We’re thrilled to hear about your career growth and appreciate your recognition of our curated training programs, supportive colleagues, and commitment to work-life balance. At Bluelink, our goal is to offer an environment where everyone can flourish through a unique atmosphere, a wide range of benefits, and the opportunity for each individual to develop their skills. Your suggestions regarding clearer communication on benefits and organizational structure are very valuable, and we’ll continue working to enhance transparency and connection across teams. We’re proud to have you as part of our community and thank you for contributing to the vibrant culture that makes BlueLink special. The BlueLink Team
Viewing 7 - 9 of 355 Reviews

Glassdoor has 491 BlueLink reviews submitted anonymously by BlueLink employees. Read employee reviews and ratings on Glassdoor to decide if BlueLink is right for you.