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      B&Q

      Engaged Employer

      B&Q reviews

      3.5

      62% would recommend to a friend

      (3,378 total reviews)

      Graham Bell

      64% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      B&Q has an employee rating of 3.5 out of 5 stars, based on 3,378 company reviews on Glassdoor which indicates that most employees have a good working experience there. The B&Q employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Reviews by job title

      3K reviews
      2.0
      Aug 22, 2017

      Customer Advisor /Replenishment Assistant

      Night stocker/facer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with some really nice people. I chose the contractual hrs I wanted to work. My manager and Supervisors are okay, easy to communicate with. Liked the section I got to replenish and face.

      Cons

      Some of the Managers think they are to high up to even be spoken to. I found some bullying went on but never was involved. Bad management causes poor work and low moral. Uncertainty of how the company is moving forward with worried staff being untold anything about their future positions. Pay and conditions a joke. Dirty work with lots of heavy lifting.

      avatar
      B&Q Response
      8y
      We really appreciate you taking the time to leave feedback. We'll ensure that your comments are passed to the relevant team to review.
      1.0
      Aug 13, 2017

      Not good

      Part-time sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The uniform swag was on point I mean the orange contrasted with the blue made my collar pop and it was fairly comfortable for such a cheap material

      Cons

      Essentially management is extremely cruel to their workers and do nothing to benefit the stores themselves. The superiority complex a large number of managers possess is laughable to say the least

      avatar
      B&Q Response
      8y
      Thanks for taking the time to leave feedback. I am glad that you felt our uniform is smart and comfortable. I am sorry to hear you've had a negative experience with our management team - I'll ensure this passed to the relevant team to review.
      3.0
      Aug 4, 2017

      Very mixed bag

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Met some great people. Salary is good for someone still in school like myself. 20% discount is nice, although I don't find myself needing anything from the store that often. There are much worse jobs and worse environments to work in.

      Cons

      Management does not focus on solving the problems we face. Some management staff members act superior and bully colleagues. There are lot of different systems working in alongside each other and some are separated unnecessarily. Digital equipment (like computers and printers) is dated and in some cases broken, in all departments except Bathrooms and Showrooms. In store stock system is very inaccurate.

      avatar
      B&Q Response
      8y
      We really appreciate you taking the time to leave feedback. I will pass your comments regarding our management on to the relevant team to review.
      Viewing 25 - 27 of 3,378 Reviews
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      ReviewsB&Q reviews

      Glassdoor has 3,532 B&Q reviews submitted anonymously by B&Q employees. Read employee reviews and ratings on Glassdoor to decide if B&Q is right for you.