Does B&Q pay their employees well?

According to anonymously submitted Glassdoor reviews, B&Q employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at B&Q. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at B&Q?

62% of B&Q employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated B&Q 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at B&Q?

Customer Advisor (727) , Customer Assistant (188) , Showroom Advisor (134) , Customer Service Advisor (117) , Customer Service (111) , Sales Assistant (99) , Sales Associate (69) , Customer Service Representative (65) , Team Leader (57) , Trading Manager (53) , Showrooms Advisor (44) , Sales Advisor (42) , Showroom Assistant (33) , Retail Assistant (31) , Kitchen Designer (27)

What are the pros of working at B&Q according to real employee reviews?

"The people I worked with were great and made it nicer to come to work." ((in 234 reviews)); "Staff are friendly and always know how to have a good laugh so there's always plenty of banter instore." ((in 215 reviews)); "Very diverse job; colleagues are great." ((in 179 reviews)); "Flexible hours and all ages are paid the same" ((in 96 reviews)); "Paid well and had good benefits" ((in 64 reviews))

What are the cons of working at B&Q according to real employee reviews?

"some of the management is poor and act like they're better than the customer advisors." ((in 303 reviews)); "Condescending attitudes are birthed through the lack of supervision managers have" ((in 166 reviews)); "No training and are expected to know loads about the products straight away and called an expert!" ((in 54 reviews)); "No work life balance" ((in 36 reviews)); "Constructive dismissal, bullying, corruption, mental breakdown, unfair dismissal, corporate discrimination." ((in 31 reviews))

What are employees saying about B&Q layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about B&Q layoffs and their outlook for job security at B&Q in 2026.

B&Q reviews

3.5

62% would recommend to a friend

(3,378 total reviews)

Graham Bell

64% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,378 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

B&Q has an employee rating of 3.5 out of 5 stars, based on 3,378 company reviews on Glassdoor which indicates that most employees have a good working experience there. The B&Q employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Dec 25, 2022

Good

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

Helpful bosses, nice people, ideal for summer job

Cons

Lot of time where didn't have much to do

1.0

Feb 11, 2016

Finance dept is totally unprepared to settle new people

Finance

Recommend

CEO approval

Business Outlook

Pros

There is free parking, opportunities to move teams within the department, good pension contributions.

Cons

I have seen a lot of people hand their notice in without jobs to go to because they are so unhappy, HR have minimum powers to change things. New people are not properly inducted and are expected to know how to perform in their job with little to no training or support-you might get lucky as this is not the case on every team but appears to be the majority. Staff whom have been here for years are very much a clique, but moral is low at all levels, every few years there is a redundancy program operated.....

1.0

May 5, 2015

Good for people only needing low hour work that don't expect anything out of it.

Customer advisor

Recommend

CEO approval

Business Outlook

Pros

Close team that works well together and helps each other out. OK pay if the level system is used in your store (More experienced = hire pay but this is hardly used in any store) Busy workload so you always have something to do. From other staff I know that it is quite a flexible place to work for parents and students with most colleagues willing to swap shift to help if they can.

Cons

Zero career aspects for most people. It isn't about what you know but how much you suck up to management. No full time contracts and hours go to the friends of managers instead of hard workers that get the job done. No feedback from management on how to improve or on tasks that need doing. Too many decisions made by people from high up with no clue of how a store actually works.

Viewing 1 - 3 of 3,378 Reviews

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B&Q

B&Q reviews

Company ratings over time

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Reviews by job title

Good

Finance dept is totally unprepared to settle new people

Good for people only needing low hour work that don't expect anything out of it.

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