Does B&Q pay their employees well?

According to anonymously submitted Glassdoor reviews, B&Q employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at B&Q. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at B&Q?

62% of B&Q employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated B&Q 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at B&Q?

Customer Advisor (727) , Customer Assistant (188) , Showroom Advisor (134) , Customer Service Advisor (117) , Customer Service (111) , Sales Assistant (99) , Sales Associate (69) , Customer Service Representative (65) , Team Leader (57) , Trading Manager (53) , Showrooms Advisor (44) , Sales Advisor (42) , Showroom Assistant (33) , Retail Assistant (31) , Kitchen Designer (27)

What are the pros of working at B&Q according to real employee reviews?

"The people I worked with were great and made it nicer to come to work." ((in 234 reviews)); "Staff are friendly and always know how to have a good laugh so there's always plenty of banter instore." ((in 215 reviews)); "Very diverse job; colleagues are great." ((in 179 reviews)); "Flexible hours and all ages are paid the same" ((in 96 reviews)); "Paid well and had good benefits" ((in 64 reviews))

What are the cons of working at B&Q according to real employee reviews?

"some of the management is poor and act like they're better than the customer advisors." ((in 303 reviews)); "Condescending attitudes are birthed through the lack of supervision managers have" ((in 166 reviews)); "No training and are expected to know loads about the products straight away and called an expert!" ((in 54 reviews)); "No work life balance" ((in 36 reviews)); "Constructive dismissal, bullying, corruption, mental breakdown, unfair dismissal, corporate discrimination." ((in 31 reviews))

What are employees saying about B&Q layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about B&Q layoffs and their outlook for job security at B&Q in 2026.

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B&Q

B&Q reviews

3.5

62% would recommend to a friend

(3,378 total reviews)

Graham Bell

64% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.3

Compensation and benefits

3.1

Career opportunities

2.9

Senior management

B&Q has an employee rating of 3.5 out of 5 stars, based on 3,378 company reviews on Glassdoor which indicates that most employees have a good working experience there. The B&Q employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

3K reviews

3.0

Feb 19, 2014

Great People

Customer advisor

Recommend

CEO approval

Business Outlook

Pros

Good Team, Good pay, Good hours

Cons

Poor senior management Senior management very sly and back stabbing and try ruin teams

5.0

Jan 26, 2013

Impressive, creative, positive&very encouraging. Exciting&lovely people to work with

Customer advisor

Recommend

CEO approval

Business Outlook

Pros

Excellent feedback, encouraging you to reach for the stars, people personalty, striving, learning curve, different day every day , excitement,

Cons

low Salary bracket, slow progression, hours of work, at this point in time I can't really find any cons

4.0

Dec 2, 2012

Good Company that values hard work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The managers are not afraid to get their hands dirty which I found inspiring. The pay rate for the night shifts.

Cons

Night shift workers are under appreciated Physically demanding work such as heavy lifting

Viewing 3373 - 3375 of 3,378 Reviews

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Jobs at B&Q

Customer Advisor - Stockflow - NI

Newry, Irlande du Nord

Crawley, West Sussex, South East England, England

£14 - £14 /hr

(Employer provided)

View job

Customer Advisor - Checkouts

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Great People

Impressive, creative, positive&very encouraging. Exciting&lovely people to work with

Good Company that values hard work

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