Does B&Q pay their employees well?

According to anonymously submitted Glassdoor reviews, B&Q employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at B&Q. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at B&Q?

62% of B&Q employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated B&Q 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at B&Q?

Customer Advisor (727) , Customer Assistant (188) , Showroom Advisor (134) , Customer Service Advisor (117) , Customer Service (111) , Sales Assistant (99) , Sales Associate (69) , Customer Service Representative (65) , Team Leader (57) , Trading Manager (53) , Showrooms Advisor (44) , Sales Advisor (42) , Showroom Assistant (33) , Retail Assistant (31) , Kitchen Designer (27)

What are the pros of working at B&Q according to real employee reviews?

"The people I worked with were great and made it nicer to come to work." ((in 249 reviews)); "Staff are friendly and always know how to have a good laugh so there's always plenty of banter instore." ((in 214 reviews)); "Very diverse job; colleagues are great." ((in 178 reviews)); "Flexible hours and always chance for overtime" ((in 95 reviews)); "the benefits are good and the holiday time is really good." ((in 63 reviews))

What are the cons of working at B&Q according to real employee reviews?

"some of the management is poor and act like they're better than the customer advisors." ((in 301 reviews)); "Managers do not own up to their mistakes unethical dismissals and informal actions and they decide to do what ever they want" ((in 163 reviews)); "No training and are expected to know loads about the products straight away and called an expert!" ((in 56 reviews)); "Constructive dismissal, bullying, corruption, mental breakdown, unfair dismissal, corporate discrimination." ((in 37 reviews)); "No work life balance" ((in 35 reviews))

What are employees saying about B&Q layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about B&Q layoffs and their outlook for job security at B&Q in 2026.

B&Q reviews

3.5

62% would recommend to a friend

(3,378 total reviews)

Graham Bell

64% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.3

Compensation and benefits

3.1

Career opportunities

2.9

Senior management

B&Q has an employee rating of 3.5 out of 5 stars, based on 3,378 company reviews on Glassdoor which indicates that most employees have a good working experience there. The B&Q employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

3K reviews

4.0

Jun 29, 2012

working for B&Q

Cashier+warehouse assistant

Recommend

CEO approval

Business Outlook

Pros

you work as team. and smile

Cons

you need to book your holidays in advance

5.0

Jan 19, 2012

A great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

World class business always looking for improvements to products and offering great customer service. My store is a big team and everyone looks out for each other.

Cons

Constant presure to do more and more with less staff or hours to finish tasks. Building either too hot or too cold!

3.0

Aug 27, 2008

b&q is ok but not good

Operations specialist

Recommend

CEO approval

Business Outlook

Pros

the first reason is the company is Near my apartment. i want the short time on the work way. If there is long time on the way, i will fell tired. the sceond reason is salary is not too low. if i compare other people get lower salary i will be a little satisfied. and i have not interview in the other company. i have not found a company that is satisfied. interview is also very hard. of course there is no other company hire me.

Cons

there is low salary and no chance for promoting

Viewing 3370 - 3372 of 3,378 Reviews

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b&q is ok but not good

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