B&M Retail reviews

2.9

37% would recommend to a friend

(3,796 total reviews)
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Tjeerd Jegen

36% approve of CEO

34% positive business outlook

B&M Retail has an employee rating of 2.9 out of 5 stars, based on 3,796 company reviews on Glassdoor which indicates that most employees have an average working experience there. The B&M Retail employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Sep 27, 2025

Do Not Work Here

Recommend
CEO approval
Business Outlook

Pros

Its a job. some staff are friendly. Minimum Wage

Cons

MANAGEMENT!!!!!! I do not think it matters what store or area you are in management is a problem. Area managers choose their favorite store based on the manager that is most up their butts. Store managers are thrown straight into the deep in with no support and in turn treat their staff like poo. Most the management in the store i worked at are only in a position of management as there was no one else to fill the slot they aren't actually qualified enough to manage. Constantly over worked and under paid with no appreciation for going above your job role and helping out with extra hours. There is no incentive to work here unless you desperately need a job. Lack of staffing makes I extremely difficult to have a work life balance with this company.

2.0
Sep 22, 2024

Not Good For Long-Term

Recommend
CEO approval
Business Outlook

Pros

Can be fun if the staff are relaxed, decentish perks such as 10% off or sometimes 20%. Can climb far in the company really quickly but not worth the pay or greif

Cons

Not made for long time work as management will grind you into the ground to try to fully control how and when you work, i hope you don't have a social life as you will always be asked to work hours you have specified you cannot do. Management only care for themselves and will blame you for their mistakes. Not only this they expect work done in completely impossible time frames

1.0
Aug 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Met great people and friends for life now

Cons

Too much expected of staff, no training given on think 25 or anything it’s learn as you go. Never had a job where a new manager comes in and talks to staff so rude it’s almost bullying. It was great at first then quickly went downhill. I was dismissed for a reason I’m trying to appeal that isn’t legally acceptable but it’s caused me such mental health issues I’m still waiting on my outcome 2 weeks later and legally that’s not acceptable. They’ve done wrong so much it’s a shock how they are still open. They don’t support staff in HR if you do wrong you’re gone end of. Quick staff turn around which is never good and OGs most have gone now.

Viewing 28 - 30 of 3,796 Reviews

Glassdoor has 4,031 B&M Retail reviews submitted anonymously by B&M Retail employees. Read employee reviews and ratings on Glassdoor to decide if B&M Retail is right for you.