Do Not Work Here - Customer Service B&M Retail Employee Review

2.0
Sep 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Its a job. some staff are friendly. Minimum Wage

Cons

MANAGEMENT!!!!!! I do not think it matters what store or area you are in management is a problem. Area managers choose their favorite store based on the manager that is most up their butts. Store managers are thrown straight into the deep in with no support and in turn treat their staff like poo. Most the management in the store i worked at are only in a position of management as there was no one else to fill the slot they aren't actually qualified enough to manage. Constantly over worked and under paid with no appreciation for going above your job role and helping out with extra hours. There is no incentive to work here unless you desperately need a job. Lack of staffing makes I extremely difficult to have a work life balance with this company.

Explore other reviews about B&M Retail

5.0
Sep 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Career Advancement Opportunities: Many employees report opportunities for promotions and career development within the company.

Cons

Long Hours: Some employees may experience long shifts, particularly during busy seasons or holidays.

2.0
Nov 28, 2024
Recommend
CEO approval
Business Outlook

Pros

flexible good environment networking great employee management great organization

Cons

overwork-load bad customer encounter tiring poor work/life balance

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