B&M Retail reviews

2.9

37% would recommend to a friend

(3,796 total reviews)
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Tjeerd Jegen

36% approve of CEO

34% positive business outlook

B&M Retail has an employee rating of 2.9 out of 5 stars, based on 3,796 company reviews on Glassdoor which indicates that most employees have an average working experience there. The B&M Retail employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Jul 11, 2024

Bad

Recommend
CEO approval
Business Outlook

Pros

Company benefits Annual Bonus Great Bunch Of Staff

Cons

Unrealistic workloads Expected to work rediculous hours all because payroll is cut which is all the time uf payroll is cut by 200 hours your still expected to fet the same ammount of work done even though youve lost a lot of payroll

1.0
Apr 22, 2024

Getting worse

Recommend
CEO approval
Business Outlook

Pros

Good colleagues and stable job. Jobs simple (most the time) Good progression (rubbish pay though?

Cons

Low pay, High expectations No reward incentive £10 christmas bonus Company values aren't with the staff, more like against them. Lowering the hours week on week under what they originally set out to then strip overtime and actual hours off the staff forcing them to have holidays and hoping they will take hope time off. Making one person do three people's jobs and then moan when the quality of work isn't to standards. Health and safety only suits them when an audit is due otherwise who cares when a firedoor is blocked. Company has its own mystery shoppers which forces management into a frenzy when they are on the patch and then it becomes a pressure just to maintain a standard which is OK anyway and if it isn't for whatever reason then all hell breaks out. Unnecessary pressure which forces the managers and the teams to struggle and pretend that the store and everything is ok when it really isn't. ALL COMES DOWN TO PATHETIC PAYROLL. Salary isn't worth it for the extra hours and which is free and unable to claim back

1.0
Mar 1, 2024
Recommend
CEO approval
Business Outlook

Pros

You'll have to come back to me on this........ struggling

Cons

Constant pressure on visits. Mystery shoppers that work for the company? Everyone knows them by name and by person. Never leave feedback or reports. Pointless exercise. Overfacing on shelbves, no control of inventory Push to have brown box in the 1st aisle for it to get robbed. Punished on stockloss yet we are handing out electricals like no tomorrow to the light fingered. Excessive stock deliveries. Poor people structures. Process' poor yet the new guys are punished or bad mouthed for not doing a return to work yet collegues havent had them for years?? Oh and unless you fit in within a click your ousted and made to look the bad guy.

Viewing 31 - 33 of 3,796 Reviews

Glassdoor has 4,031 B&M Retail reviews submitted anonymously by B&M Retail employees. Read employee reviews and ratings on Glassdoor to decide if B&M Retail is right for you.