Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The UPS Store?

51% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (561) , Store Associate (183) , Manager (155) , Store Manager (154) , Associate (151) , Customer Service Representative (130) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 183 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 109 reviews)); "Great people that you work with and very flexible with time" ((in 107 reviews)); "Flexible Schedule and easy to learn" ((in 83 reviews)); "Nice people to work with, flexible schedule and easy work" ((in 60 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 221 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 100 reviews)); "You'll be alone in the store with no training." ((in 27 reviews)); "salary is low and lots of works" ((in 27 reviews)); "Low staff and it gets busy on the holidays." ((in 21 reviews))

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The UPS Store

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The UPS Store reviews

Compare reviews

3.5

51% would recommend to a friend

(3,140 total reviews)

Tim Davis

48% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.7

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Industrie manufacturière industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jun 9, 2015

Sales associate / graphic designer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-good experience -time goes by fast

Cons

-low pay, no benefits -terrible management -lack of staffs during rush hours -lots of lies from management

1.0

Aug 21, 2023

Poor Management, Rude Employees

Customer counter associate

Recommend

CEO approval

Business Outlook

Pros

This position is ideal for you if you enjoy processing shipments and scanning packages.

Cons

Management needs improvement; it is terrible.

3.0

Jul 30, 2021

High paced, frantic retail job

Store manager

Recommend

CEO approval

Business Outlook

Pros

Picked up 3 years of management experience, I learned how to hire and train staff, I learned a lot about the shipping industry and how to operate a print shop. The job is interesting, in that every person who walks through the door usually wants something different from the last customer, which keeps things intellectually engaging and prevents the job from growing stale

Cons

The job is frantic and chaotic at almost all times. At any given moment, there will be 5 customers in the lobby that need to be waited on, a bunch of items that need to be packaged on the pack table, 6 outstanding print orders, inventory that needs to be ordered, and 2 phone lines that need to be answered. And it’s like that for 8 hours. I went home physically and mentally exhausted more often than not

Viewing 7 - 9 of 3,140 Reviews

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