Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The UPS Store?

51% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (561) , Store Associate (183) , Manager (155) , Store Manager (154) , Associate (151) , Customer Service Representative (130) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 174 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 110 reviews)); "Great people that you work with and very flexible with time" ((in 101 reviews)); "Flexible schedule, casual, store owners can become friends" ((in 73 reviews)); "Flexible Schedule and easy to learn" ((in 68 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 225 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 97 reviews)); "salary is low and lots of works" ((in 28 reviews)); "Ceiling to where you may go in company, no benefits, bad training ethic (franchisee did not train new employees), bad attitude" ((in 24 reviews)); "Low staff and it gets busy on the holidays." ((in 18 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

51% would recommend to a friend

(3,140 total reviews)

Tim Davis

48% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.7

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Industrie manufacturière industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jun 7, 2017

Information Security

Information security analyst

Recommend

CEO approval

Business Outlook

Pros

Some very competent and professional technologies employees!

Cons

If the VP of Technology is there upon time of employment steer clear as the are going through a mass exodus of people because of her. I witnessed 15 very competent individuals leave. Some had been there 15+ years. Be wary of deceptive hiring practices and an knowledgeable HR staff when it comes to terminations!

1.0

Sep 5, 2018

Ckerk

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Alot of hours. Get your notar and live scan cert.

Cons

Franchise. No benefits. The owners dont pay overtime even if its law. Alottt of work for low pay. Steer clear

5.0

Sep 1, 2017

I love the UPS Store!

Logistics manager/sales/call center

Recommend

CEO approval

Business Outlook

Pros

If you love logistics and helping people in your community then this is the job for YOU! From printing to shipping, everyday is a new adventure. I was the manager of one for 11yrs and up until my injury, I loved every minute of it.

Cons

The only problem is corporate rules are set in stone. After the accident I was unable to walk without the assistance of crutches and UPS would not let me continue working for the company with my disability. So no matter how amazing you are at your job or if you have tenure, if you are not in top physical condition, they will drop you like a bad habit!

Viewing 4 - 6 of 3,140 Reviews

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