Starbucks reviews

3.5

57% would recommend to a friend

(85,506 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,506 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

86K reviews
3.0
Feb 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Company really does do good in the world, helping coffee farmers and combatting coffee rust. A lot of pride in the Starbucks Experience and brand recognition

Cons

Incredibly political "Butts in seats" mentality--very difficult to work from home consistently. Top heavy First and foremost a retail business. Budgets are often slashed, and promised promotions vanish Reorging is a constant; at least once a year. Takes about 2 months to go through the full reorg process, so by the time people understand what their new roles are we're going through another one. Whether or not you were once a barista matters more than your professional background.

2.0
Feb 6, 2017

Engineer

Recommend
CEO approval
Business Outlook

Pros

Good mix of project challenges: technically, project can range from construction/infrastructure, automation, as well as small tools. Work/life balance: company does have a strong historical culture of protecting the personal life of its employees. Stock Options: not many companies share in the success through part ownership, which leads to personal accountability for on the job decisions.

Cons

Culture possesses an utter lack of respect for STEM workers. Career development is nonexistent, and most of the organization does not value the contributions of STEM employees. These contributions, when they turn out well, are taken for granted and credit is awarded to other cross functions like marketing or supply chain. Conversely, when a project has poor results the first to be blamed is the technical group. In addition, there is much confusion about roles and responsibilities from most functions within the company with no internal technical expertise. What results are poor decisions based on ignorance and arrogance that lead to unrealistic project scopes and timelines. When the technical group is finally engaged, the project is usually at a point where it is too late to see a successful outcome. Lately, the company (through its CEO) has started to publicly politicize, which has caused much distraction and alienation to some employees that may disagree. The "inclusiveness" that has always pervaded the company is becoming yet another "buzzword."

1.0
Oct 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, free coffee

Cons

People are constantly talking bad about each other behind their backs, half of management is incompetent-where else would a barista become a technical VP and survive?, the ones that are competant end up doing the work of the other half that should still be baristas but got promoted to technical roles, cut workers who are good and a value to company so their "friends" can stay, not good CI/CD infrastructure in place for any regularity in deployments--constant push-back on project dates

Viewing 202 - 204 of 85,506 Reviews

Glassdoor has 91,225 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.