Starbucks reviews

3.5

57% would recommend to a friend

(85,506 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,506 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

86K reviews
5.0
Jun 20, 2016

Good company if you like to work hard

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Tips Regular Customers Challenging Workplace Lot's of fun with good team-mates

Cons

Controller Shift-Supervisors High turnover Needy Customers Company that wastes 85k in food in my district alone refuses to put code/key locks on restroom doors. We have vagrants who destroy them daily, leaving behind uncapped syringes, crap on the floor, etc. Then us employees & customers get to deal with it :)

4.0
May 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits, great learning opportunity as it has a very team oriented atmosphere. Perfect for a college student for some extra cash money. They really do try to treat you well in many aspects, with things like a free mark-out meal per shift, vacation hours, stock, free beans each week, free drinks, etc. Not to mention all the life experience you get talking with customers and coworkers throughout your shift. All this is offered to someone who often has no previous work experience!

Cons

Buuuut there's more. I love the company, but every time I visit as a former barista, I breathe a sigh of relief that I'll never work another shift there. It's a mentally and physically taxing job. You talk to people all day, which has its upside, but also can be exhausting. You're standing all day, often making drinks close to the speed of light, which often gives you a back ache by the end of your shift. Store managers are notoriously micro-managers, while simultaneously scheduling you out of your availability. But hey, it's a college job for inexperienced workers, and someone's gotta do it. I would strongly recommend working here, but you may want to keep it to two years so you don't get jaded and arthritic.

3.0
Apr 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance - great people, decent benefits.

Cons

Stagnant Bureaucracy, Short term quarterly sales driven not big idea driven, showy social programs but pays bare minimum salaries and hemorrhages talent

Viewing 205 - 207 of 85,506 Reviews

Glassdoor has 91,225 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.