Starbucks reviews

3.5

57% would recommend to a friend

(85,467 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

85K reviews
4.0
May 8, 2014

Great job for a high school student

Recommend
CEO approval
Business Outlook

Pros

Very flexible and willing to work with your schedule

Cons

Hard to transition into the fast-paced work environment, customers can be very demanding

3.0
Jan 11, 2014
Recommend
CEO approval
Business Outlook

Pros

People are amazing, passionate about coffee and genuine. The brand is strong and unique, nothing like it. Howard Schultz, is a visionary and inspirational leader. Not typical to have the founder to be present and involved at a Fortune 500 company.

Cons

Very top heavy organization. Decision-making only at the president level. Very hierarchical and political. Focused too much on career or school pedigree and not on potential in employees.

5.0
Dec 31, 2013
Recommend
CEO approval
Business Outlook

Pros

Benefits and support. We have some great benefits (stock purchase, stock grant, 401k, etc). The culture is one of community service and team work. Most employees work here because this is the company they want to work for. This draws like minded talent to the company.

Cons

Change moves slow. The buy in for projects and initiatives is long and drawn out. Whole projects have been delayed years when a director level employee wants to keep the status as is for as long as possible. The culture does not allow for direct confrontation or an aggressive management style. The Northwest itself is very passive aggressive and it is amplified at the HQ.

Viewing 130 - 132 of 85,467 Reviews

Glassdoor has 91,185 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.