Starbucks reviews

3.5

56% would recommend to a friend

(85,461 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Oct 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Company culture is great. I would have a beer with 80% of the people I work with. No one is going to come to your desk and demand that you work weekends, etc. Tons of white space in every job, if you want to dig in on something and it's in any way related to your job, you'll be encouraged to do it and if you do it well, you'll be rewarded. Totally acceptable use of your time to set up 1:1's with just about anyone, hanging out in the common areas connecting over coffee is not only accepted as standard but encouraged. The pace of the business is incredibly fast and the things that get accomplished in short amounts of time can be truly amazing. If you come to work everyday with a positive attitude and work well with others to solve problems, you'll be able to grow your career quickly.

Cons

Totally ambiguous environment where priorities change all the time. Constant changes at the leadership level lead to massive directional shifts and a lack of a clear long term strategy (3 EVP's in supply chain and 5 sourcing VP/SVPs in the last 7 years). Supply chain is seen as a necessary evil so if you work in that field, you need to know that challenging direction from the business teams is more/less unacceptable. Very silo'd organization. Decision making is almost always collaborative, takes forever and leads to most folks operating below their job titles/descriptions as they have to pass up the chain all decision rights. It's a lot like high school and you're running for student counsel every single day. Culture of heroes means that folks doing good work consistently aren't rewarded the same way that people who get into trouble and then save the day are. Partner resources (HR) organization serves little to no value.

4.0
Jun 17, 2014
Recommend
CEO approval
Business Outlook

Pros

I really enjoy working for Starbucks as a barista. I started at Starbucks since I was going to school full-time. The company has great benefits! You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week. I have worked at four different stores and it has always been a great atmosphere and experience from management to the baristas.

Cons

Wages start at minimum wage plus tips. For a high-end coffee shop you would think it would be a bit higher in pay. People are easily paying $4 to $6 for a drink and easily walk out paying $10 to $20 for their coffee and food. Its not McDonald's you know.

5.0
May 12, 2014

This is a great company.

Recommend
CEO approval
Business Outlook

Pros

Great training program, I have learned so much about managing people while working here. They are an amazing source of information if you have the right manager. They are great about hours and can manage your busy schedule if you have two jobs or are in school.

Cons

Management is sometimes terrible, you really have to have someone on your side to get promoted. If your manager doesn't like you or disagrees with your methods you are pretty much stuck in your role. Getting promoted is a piece of cake if you have a manager or district manager on your team.

Viewing 127 - 129 of 85,461 Reviews

Glassdoor has 91,179 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.