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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,462 total reviews)
      avatar

      Brian Niccol

      32% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

      Reviews by job title

      85K reviews
      1.0
      May 12, 2019

      Not a technical functioning organization

      Senior business systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and vacation are comparable with the area. Plenty of coffee to drink. Tuition reimbursement for those who want to pursue a college degree.

      Cons

      If you want to drink the kool-aide then you will fit in great. Technology group is very sub par. Company has no interesting in growing its infrastructure to the level it should be. Very culture driven. Not a great place for minorities to advance, hence the Philly incident.

      3.0
      Jan 4, 2016

      Great company, depending on the dept (Rating based only on IT dept.)

      Global technology
      Recommend
      CEO approval
      Business Outlook

      Pros

      IF you work in the right department (anything but IT) the company's mission and values translate into your daily work. This company walks the talk and Howard's passion and humanity is felt throughout the company. Good benefits (medical deductible is a little high), salary and growth opportunities if you are are the right team. For the most part, really great and talented people to work with. Good work-life balance if you manager is understanding.

      Cons

      If you are in IT you might as well be working for a different company. There is no humanity or professional respect in IT. The number of contractors and consultants have created a workforce that is completely removed from Starbucks core values. Behavior (like bullying, yelling, swearing and mocking) that wouldn't be allowed anywhere else in the company, is excused and tolerated in IT. Stop re-org'ing, moving bad people around doesn't fix things, it only creates more discourse and new people have to deal with their bad behavior.

      3.0
      Apr 14, 2015

      Avoid the Supply Chain Group

      Distribution analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great environment. Great culture. Wonderful beliefs that support military, college students, community.

      Cons

      Lack of leadership, vision and direction is evident in the constant reorgs within the Supply Chain Org. Because Starbucks has such high margins, they can afford to shuffle and shuffle to the detriment of "partners" who came to the organization to work hard and make a difference. Only to be left dejected, confused about the overall strategy and then laid off.

      Viewing 124 - 126 of 85,462 Reviews
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      Glassdoor has 91,180 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.