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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,461 total reviews)
      avatar

      Brian Niccol

      32% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

      Reviews by job title

      85K reviews
      5.0
      Apr 7, 2014

      Love the Company

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are fantastic, the culture is amazing. Working in a store can be great depending on the staff. I've had both great and horrible experiences working in a store. The good managers are usually very supportive of you and your time with the company so long as you're a positive addition to the team. There's a big feeling of your store being your team. Almost like a second family. The DM, Manager, and company overall are usually very invested in their staff, especially ones that want upward momentum.

      Cons

      Working holidays, nights, weekends can get frustrating ( but seriously, that's what the job entails so it's not that bad). I really don't have much else "bad" to say about the company.

      2.0
      Jun 17, 2013

      Cubicle

      Specialist - data planner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable company, medical benefits decent

      Cons

      Employees are just a cog in a wheel, management more focused on personality and perceived "behavior" than actual performance and productivity, no opportunity for internal movement outside of your specific department, if you want a different role (including lateral) you have to quit and return, organization is extremely top heavy (example - senior manager, manager, supervisor and lead over a team of 3 people)

      4.0
      Apr 4, 2010

      Better place to work than most

      Paralegal
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting work Pleasant co-workers and supervising attorneys Free coffee and espresso beverages all day long 30% discount in stores on purchases Free lb of packaged coffee each week Reasonable health benefits, although employee percentage of cost continues to rise If a fan of coffee, you have arrived at Mecca and can become a "coffee master" Product testing on site lets you sample new offerings before they become mainstream Management that really does let you ask anything you want at quarterly open house meetings

      Cons

      Lots of changes in management the past 2 years (President, US, President International, CEO, EVP's and more) Howard has cleaned house so few women in top leadership roles any more Employee stock options are miniscule. Annual bonus would be more welcomed. Employee stock purchase discount dropped to only 5%, making it nearly pointless. Some of heart and sole of company lost with long time staffers cut or forced out. Company isn't nearly as "cool" a place to work as it was 5 years ago. Seems more like just another job, with people looking out for themselves instead of their coworkers. Layoffs have disheartened many partners who were staunch supporters. Few speak glowingly of company any more.

      Viewing 115 - 117 of 85,461 Reviews
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      Glassdoor has 91,179 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.