Does Starbucks pay their employees well?

According to anonymously submitted Glassdoor reviews, Starbucks employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Starbucks. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Starbucks?

56% of Starbucks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Starbucks 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Starbucks?

Barista (44867) , Shift Supervisor (9776) , Cashier/Barista (4302) , Store Manager (3097) , Supervisor (1115) , Barista, Shift Supervisor (955) , Barista Trainer (841) , Starbucks-Barista (737) , Manager (653) , Shift Manager (586) , Cashier (458) , Assistant Manager (373) , Partner (331) , Assistant Store Manager (323) , Shift Lead (288)

What are the pros of working at Starbucks according to real employee reviews?

"The benefits are great and the fact that they offer them for all partners is amazing." ((in 11756 reviews)); "you get at least one free drink and food item each day you work which is nice and convenient" ((in 4221 reviews)); "pretty much always great coworkers and very pro lgbt enviroment (ive worked at 3 now)" ((in 3709 reviews)); "Free coffee tastes good and I like" ((in 3689 reviews)); "Met some great people there but the revolving door ratio is very high and not much people stay long" ((in 3571 reviews))

What are the cons of working at Starbucks according to real employee reviews?

"the pay is low and the way to climb is long and need to please a lot of people" ((in 4843 reviews)); "Poor management at my specific store (new people/supervisors were inexperienced or simply unwilling to help)" ((in 4436 reviews)); "Bad managers sometimes picked on me or withheld competition prizes from me after I won." ((in 2527 reviews)); "No work life balance or ability to use PTO due to chronic understaffing and union busting" ((in 858 reviews)); "Poor upper management." ((in 763 reviews))

What are employees saying about Starbucks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Starbucks layoffs and their outlook for job security at Starbucks in 2026.

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Starbucks

Starbucks reviews

3.5

56% would recommend to a friend

(85,257 total reviews)

Brian Niccol

31% approve of CEO

40% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.3

Culture & values

3.3

Career opportunities

3.2

Work/Life balance

2.8

Senior management

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

85K reviews

3.0

Feb 18, 2015

Was great until IT forgot it works at Starbucks

It project manager

Recommend

CEO approval

Business Outlook

Pros

Starbucks as a company promotes teamwork, diversity and treating coworkers with respect. You get great coffee perks and the opportunity to work at a company that is doing great things. IT Projects are interesting from the technical perspective and contribute to business objectives.

Cons

Passive aggressive culture dominates in IT. The level of diversity has eroded to the point where it resembles a Silicon Valley employer. Anyone who is different risks being ostracized. People don’t honor their commitments and it takes constant badgering to get things done. Leadership is not strong, frequently shoots the messenger, and seems content to let unprofessional behavior slide.

2.0

Jan 17, 2015

QA Engineer

Quality assurance engineer

Recommend

CEO approval

Business Outlook

Pros

low stress. Good work-life balance, since you often don't have much work to do. low hiring bar. The existing employees haven't seen the outside world and can be blown away in an interview by anybody that has some actual experience in the software world. flexible time, allow you to work from home or take time off. free coffee.

Cons

Most groups are amazingly inflexible with new technologies. They use the worst of the worst software, and won't switch. Agile? Forget it. Automation? No way. Old school test plans and documentation? They LOVE that. Half your time is spent writing documentation that nobody looks at. Open a bug? Nobody will care. Even salaried employees have to fill out time sheets and break out how many hours they spent on each project. No parking anywhere, unless you get to work at 6am. Most employees start as contract workers, so it important to note how poorly they are treated While employees can come in at 9:30 and leave at 4, contract workers have to work full work days. They have a mandatory 2-week, unpaid furlough every year that they don't mention, and you won't be allowed to any of the fun events.

5.0

Jul 7, 2014

Shift Supervisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great fun when working under the good management. Perks are awesome. Customers can be amazing sometimes. All in all if you work in a strong store you'll love it.

Cons

Pay is not enough for shift managers. If you are in a store run by lazy managers you will hate your job. Sadly it seems good managers can be far and few between.

Viewing 112 - 114 of 85,257 Reviews

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Jobs at Starbucks