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Shurgard Self Storage

Engaged Employer

Shurgard Self Storage reviews

4.6

92% would recommend to a friend

(155 total reviews)
avatar

Marc Oursin

95% approve of CEO

79% positive business outlook

Shurgard Self Storage has an employee rating of 4.6 out of 5 stars, based on 155 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Shurgard Self Storage employee rating is 24% above average for employers within the Management et conseil aux entreprises industry (3.7 stars).

Reviews by job title

155 reviews
5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Very fun place to work with great work life balance and tonnes of training

Cons

Customers can be problematic to staff

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Shurgard Self Storage Response
3w
Thanks for taking the time to share a positive review. I am glad you are enjoying the role and that you feel supported and are able to access training and development to enable your to succeed in your role.
5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Well-organized company, supportive team, and a good environment for learning. New employees receive help at the beginning, which makes the transition easier. There is also good collaboration between colleagues, and the workplace feels professional and well-structured.

Cons

No major negative points so far.

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Shurgard Self Storage Response
2mo
Thank you for your feedback. We are happy to hear you are enjoying the supportive team and structured environment, and we appreciate your encouragement to keep this approach for new employees.
4.0
Apr 12, 2026

Was okay

Recommend
CEO approval
Business Outlook

Pros

Good salary, management wasn't breathing down your neck all the time, we got to work independently.

Cons

Bonus structure based on insurance was a scam. They scammed us every month. 1 hour lunch was split into 30 mins and 2 15 mins. understaffed, so we was handling alot of calls. Terrible systems for such a large business

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Shurgard Self Storage Response
2mo
Thanks for taking the time to leave a review, I am sorry that the role did not meet your expectations, Shurgard is constantly investing in updating its systems and implementing improvements to its ways of working streamlining the experience for both our employees and customers.
Viewing 13 - 15 of 155 Reviews

Glassdoor has 347 Shurgard Self Storage reviews submitted anonymously by Shurgard Self Storage employees. Read employee reviews and ratings on Glassdoor to decide if Shurgard Self Storage is right for you.