Sephora reviews

3.7

65% would recommend to a friend

(9,614 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Jun 12, 2017

Program Manager

Recommend
CEO approval
Business Outlook

Pros

One month vacation, summer fridays, 20% discount at sephora stores, free goods often in the office

Cons

rigid roles, not a lot of opportunity for growth, politics politics POLICTICS!!

2.0
Oct 29, 2016

OK experience

Recommend
CEO approval
Business Outlook

Pros

-FREE makeup. LOTS of free makeup -Unlimited samples. -Bonuses -Co-workers are so friendly and fun to work with -Mandatory meetings are fun. (Dress-up, contests, donuts, holiday spirit)

Cons

Management could not care less about you if you are part time. They didn't bother to learn who I was. At one point, another girl with my same first name quit and they stopped scheduling me because they thought it was me. It took a month for them to fix the problem since they were moving around management. Management was a mess, they would call me angry asking me where I was because I was missing for my shift when really I was not scheduled and they had me confused with someone else. Management gossiped in the office with the door wide open (everyone could hear as they walked by.) They cut hours for everyone then hired on more girls. It was a disaster.

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Sephora Response
9y
Thank you for your review! I love all the pros you listed- but am very concerned about the cons. This isn't what I've personally experienced or heard from colleagues, but I want you to know we take this feedback seriously. I'll share this with the appropriate teams in Las Vegas to look into this further. Thank you for taking the time to share. -Teresa
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Glassdoor has 12,229 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.